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http://dx.doi.org/10.7469/JKSQM.2017.45.3.427

A Study on Strategy of Certification Portfolio Using Social Network Analysis  

Yun, Tae Young (Graduate School of Public Policy and IT, Seoul National University of Science & Technology)
Cho, Nam Wook (Dept. of Industrial & Information Sys. Eng. Seoul National University of Science & Technology)
Publication Information
Journal of Korean Society for Quality Management / v.45, no.3, 2017 , pp. 427-445 More about this Journal
Abstract
Purpose: This paper provides a method to identify cost-effective standards by analyzing the relationships between certified company and standards. It also aims to provide a evaluation model to establish a certification portfolio strategy of institutions. Methods: By analysing the networks of certified company and certification standards, this paper developed an evaluation model of standards. The evaluation model uses an index(Certificated Standard Evaluation Index; CSEI) to assess the value of standards. Results: To verify the applicability of the evaluation model, the proposed model and the CSEL index have been applied to certification standards of Korean Standard Association. The results show that the evaluation model can effectively identify potential customers and thereby establish a certification portfolio strategy. Conclusion: The main contribution of this study is a provision of a new approach to certification portfolio strategy by evaluating the value of standards. The proposed model is expected to provide implications for the certification portfolio strategy.
Keywords
Certification Portfolio; Certification Standard; Social Network Analysis; Korea Industry Standard (KS);
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
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