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http://dx.doi.org/10.7469/JKSQM.2017.45.3.403

An Empirical Study on Top Management's Leadership in Construction Quality Management Activities and Construction Quality Management Performance  

Cho, Jin-Ho (Yeungnam University Institute of Social Science)
Publication Information
Journal of Korean Society for Quality Management / v.45, no.3, 2017 , pp. 403-426 More about this Journal
Abstract
Purpose:?The purpose of this study is to analyze the causal relationship between top management 's leadership and construction quality management activities that affect construction management performance based on construction quality management. Methods:?As its method, the causal relationship between the leadership of top management and the key management factors of construction quality management activities affecting management performance is analyzed by using the structural equation model. The construction companies used in the analysis sample conducted surveys on companies that are conducting ISO, KOSHA, OHSAS, DQC, and so on. Results:?It was revealed that top management's leadership has a great influence on management performance and all management factors of construction quality management activities. However, safety management does not affect the management performance of construction quality management activities. And top management's leadership on management performance are explained by the mediating effect of cost, time, quality and communication among management factors of construction quality management activities. Conclusion:?In the previous study, the quality management activities and the ISO - based integrated total quality management system (TQM) applied in the manufacturing or service industries were presented as empirical results. However, this study presents the results of different studies by presenting empirical study results by selecting time, cost, quality, safety and communication as key management factors of quality management activities of construction companies through reviewing and analyzing previous studies in construction field.
Keywords
Top Management's Leadership; Construction Quality Management Activities; Construction Quality Management Performance;
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Times Cited By KSCI : 6  (Citation Analysis)
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