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http://dx.doi.org/10.7469/JKSQM.2016.44.1.153

Suggestions on Enhancing the Effectiveness of Government Quality Assurance Activities for Military Supplies in Production Stage  

Shin, Byung-Cheol (Department of Industrial and Systems Engineering and Engineering Research Institute, Gyeongsang National University)
Hwang, Woo-Yull (Quality Management Bureau, Defense Agency for Technology and Quality)
Ahn, Nam-Su (Department of Industrial Management, Ulsan College)
Kim, Deok-Hwan (Quality Management Office, Korea Institute of Energy Research)
Lee, Gye-Lim (Quality Management Bureau, Defense Agency for Technology and Quality)
Jang, Bong-Ki (Quality Management Bureau, Defense Agency for Technology and Quality)
Byun, Jai-Hyun (Department of Industrial and Systems Engineering and Engineering Research Institute, Gyeongsang National University)
Publication Information
Journal of Korean Society for Quality Management / v.44, no.1, 2016 , pp. 153-166 More about this Journal
Abstract
Purpose: Government quality assurance (QA) activities in Korea, which is carried out by the Defense Agency for Technology and Quality, is not effective due to 1) the obscureness of the QA implementation method, 2) the gap between QA activities of provisions and those conducted in the fields, and 3) the variation in subjective judgement among the QA personnel. The purpose of this paper is to propose some suggestions to enhance the effectiveness of government QA activities for military supplies in the production stage. Methods: QA activities for military supplies are investigated and problematic aspects are deduced for the production stage. To secure the effectiveness of the QA activities, Defense Contract Management Agency of the United Sates is benchmarked and five improvement methods are presented. Results: Five improvement aspects are 1) reflecting special terms and conditions of government mandatory inspection in contract, 2) classifying QA personnel, 3) making use of data collection and analysis template compulsory, 4) providing checklist for process review, and 5) establishing guidelines for sampling plans for product examination. Conclusion: Suggestions of this paper can lead to consistency and balance in government QA activities, reducing military suppliers' complaints and enhancing the effectiveness of QA effort, and ultimately contributing to the quality improvement of military supplies.
Keywords
Military Supplies; Government Quality Assurance; Process Review; Product Examination;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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