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http://dx.doi.org/10.7469/JKSQM.2014.42.2.189

Developing Global Masterpiece Index and the Evaluation Method of a Masterpiece  

Shin, Wan Seon (Department of Industrial Engineering, SungKyunKwan University)
Ahn, Seon Eung (Department of Industrial & Management Engineering, Hanyang University)
Park, Sang Ho (Department of Industrial Engineering, SungKyunKwan University)
Publication Information
Journal of Korean Society for Quality Management / v.42, no.2, 2014 , pp. 189-197 More about this Journal
Abstract
Purpose: To reinforce the product competitiveness of Korean small and medium-sized business in the world market. Methods: By clarifying the definition of a masterpiece, developing global masterpiece quality index(MQI) equipped with checklists, surveying several companies and customers, and analyzing the results of the survey via the MQ zone diagram. Results: The results of the survey show the gap between Korean small and medium-sized business and global masterpiece companies in terms of MQI. From this analysis, in order for the surveyed Korean companies to be the world-class ones, the managerial aspects to be improved could be clearly pointed out through the measurement indices. Conclusion: This research would provide Korean small and medium-sized companies, which wish to get on the global masterpiece level, with an objective guideline.
Keywords
Masterpiece; Masterpiece Quality Index; Masterpiece Quality Zone Diagram;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
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