Browse > Article
http://dx.doi.org/10.7469/JKSQM.2013.41.2.197

A Case Study of Measuring Eco-Efficiency of Products Using the QEFD Approach  

Hong, Seung-Ryong (Environment Quality Institute, Coway Co., Ltd.)
Park, Seungwook (College of Business Administration, Inha University)
Kim, Yeon-Bok (College of Business Administration, Inha University)
Kim, Jong-Dae (College of Business Administration, Inha University)
Publication Information
Abstract
Purpose: This study proposed a systematic approach to measure eco-efficiency of products based on the concept of quality function deployment(QFD). QFD method has been used to convert customer's subjective requirements to design specifications. A extension of QFD to environmental issues is known as quality environmental function deployment(QEFD). QEFD includes environmental requirements into customer's demand for quality, and incorporates them to design specifications of a product. Methods: In this study, we compared eco-efficiency of old and new models through application of QEFD. Results: The result revealed that the new model's eco-efficiency improved 24% better than the old model. Also, we found that user's Factor X of the new model has been improved to 1.178, which is about 18% better than that of the old model. Conclusion: This study implied that we can systematically use QEFD to determine eco-efficiency of two comparable products in any industries.
Keywords
QEFD; Eco-Efficiency; Carbon Footprint Label; HoQ;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Ansari, A., and Modarress, B. 1994. "Quality function deployment: The role of supplier." International Journal of Purchasing and Materials Management 30(4):28-35.
2 Day, R. G. 1993. Quality Function Deployment: Linking a Company with Its Customers. Milwaukee WI: ASQC Quality Press.
3 Hauser, J. R., and Clausing, D. 1988. "The House of Quality." The Harvard Business Review. May-June 3:63-73.
4 Japan Environmental Management Association for Industry. 2004. Eco-efficiency indicator handbook.
5 Japan Environmental Management Association for Industry. 2005. Guideline for Information and Communication Technology(ICT) Eco-efficiency Evaluation.
6 Japan Environmental Management Association for Industry. Eco-efficiency for product. Definition of Eco-efficiency 7.
7 Lowe, A. J ., and Ridgway, K. 2001. Quality Function Deployment. University of Sheffield.
8 Masui, K., Sakao, T., Aizawa, S., and Inba, A. 2000. "Design for Environment in Early Stage of Product Development Using Quality Function Deployment." Joint international Congress and Exhibition Electronics Goes Green 2000+ 197-202.
9 Masui, K., Sakao, T., Aizawa, S. and Inba, A. 2001. "Quality Function Deployment for Environment (QFDE) to support Design for Environment (DfE)." ASME (American Society for Mechanical Engineering) International Mechanical Engineering Congress and Exposition (IMECE). to appear.
10 Masui, K., Sakao, T., Inba, A. 2001. "Quality Function Deployment for Environment QFDE (1st Report) -A Methodology in Early Stage of DfE." Second international Symposium on Environmentally Conscious Design and inverse Manufacturing (EcoDesign 2001) 852-857.
11 Ministry of Commerce, Industry and Energy. 2007. Development of eco-efficiency guideline and study for application scheme. final report.
12 Ministry of Commerce, Industry and Energy. 2010. Valuation standard of Product eco-efficiency. final report.
13 Mizuno, S., and Akao, Y. ed.. 1994. QFD: The Customer-Driven Approach to Quality Planning and Development. Asian Productivity Organization. Tokyo: Japan. available from Quality.
14 Sullivan, L. P. 1986. "Quality Function Deployment." Quality Progress. June:39-50.
15 An, Hyoung-Tae and Hong, Seung-Ryong. 2010. "Case Study of QEFD Adoption by a Korean Company." Journal of Environmental management 8(2):95-113.
16 World Business Council for Sustainable Development. 1996. Eco-efficient leadership for improved economic and environmental performance.
17 World Business Council for Sustainable Development. 2000. Measuring eco-efficiency: a guide to reporting company performance.
18 Akao, Y., ed.. 1990. Quality Function Deployment. Cambridge MA: Productivity Press.