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http://dx.doi.org/10.7469/JKSQM.2013.41.2.197

A Case Study of Measuring Eco-Efficiency of Products Using the QEFD Approach  

Hong, Seung-Ryong (Environment Quality Institute, Coway Co., Ltd.)
Park, Seungwook (College of Business Administration, Inha University)
Kim, Yeon-Bok (College of Business Administration, Inha University)
Kim, Jong-Dae (College of Business Administration, Inha University)
Publication Information
Journal of Korean Society for Quality Management / v.41, no.2, 2013 , pp. 197-208 More about this Journal
Abstract
Purpose: This study proposed a systematic approach to measure eco-efficiency of products based on the concept of quality function deployment(QFD). QFD method has been used to convert customer's subjective requirements to design specifications. A extension of QFD to environmental issues is known as quality environmental function deployment(QEFD). QEFD includes environmental requirements into customer's demand for quality, and incorporates them to design specifications of a product. Methods: In this study, we compared eco-efficiency of old and new models through application of QEFD. Results: The result revealed that the new model's eco-efficiency improved 24% better than the old model. Also, we found that user's Factor X of the new model has been improved to 1.178, which is about 18% better than that of the old model. Conclusion: This study implied that we can systematically use QEFD to determine eco-efficiency of two comparable products in any industries.
Keywords
QEFD; Eco-Efficiency; Carbon Footprint Label; HoQ;
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