Browse > Article

An Analysis of Operational Efficiency for the Career & Counseling Jobs in Universities using DEA  

Kim, Houng-Yu (College of Business Administration, Kyunghee University)
Ahn, Seo-Kyoo (College of Business Administration, Kyunghee University)
Lee, Jong-Gu (Faculty of General Education, Kyunghee University)
Publication Information
Journal of Korean Society for Quality Management / v.37, no.4, 2009 , pp. 61-70 More about this Journal
Abstract
This paper introduces quantitative tools for evaluating the relative efficiency of Career & Counseling Jobs in universities. As tools, it uses Data Envelopment Analysis (DEA) developed by Charnes and Cooper. It finally selects 29 DMUs which are listed on the Ministry Of Education, Science And Technology(http://academyinfo.go.kr). We measures the technical efficiency of each DMU with the use of DEA-CRS, rather then DEA-VRS because DEA-CRS not only compares relative efficiencies but also implicitly considers economies of scale based on the assumption of linearity. We run a linear programming model Frontier Analyst Program for the estimation of the relative efficiencies of each DMU. The model also indicates the precise amount of inefficiencies for each input, which mean how much inputs are wasted for a given output and how much the university is inefficiently operated. This analysis helps to give guideline for the organization to construct a futureoriented operational strategy and also to show clear picture of contents of mismanagement for the past. The details of mismanagement are to be identified, analysed and finally corrected.
Keywords
Efficiency; Career & Counseling Jobs; Data Envelopment Analysis (DEA); DEA-CRS;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Charnes. A. W. W. Cooper and E. Rhodes(1981), "Evaluation Program And Managerial Efficiency: An Application of Data Envelopment Analysis to Program Follow Through", Management Sciences, Vol. 27, No. 6, pp.668-697   DOI   ScienceOn
2 F$\ddot{a}$re. R. and Lovell. C. A. K,(1978), "Measuring the Technical Efficiency of Production", Journal of Economic Theory, 19
3 F$\ddot{a}$re, R. and S. Grosskoft(1994), "Measuring Productivity: A Comment", International Journal of Operations & Production Management, Vol. 14, No. 9, pp.83-88   DOI   ScienceOn
4 Lewin, A. Y. and J. W. Minton(1986), "Determining Organizational Effectiveness: Another Look, and an Agenda for Research", Management Science, Vol. 32, pp.514-553   DOI   ScienceOn
5 Subhash C. Ray, Yongil Jeon(2008), "Repu tation and efficiency: A non parametric assessment of America's top-rated MBA programs", European Journal of Operational Research, Vol. 1892 pp.245-268   DOI   ScienceOn
6 안서규, 서영호(1996), "경찰관서별 운영효율성 평가", 치안연구소
7 최경문(1988), "서비스 산업의 효율성측정에 관한 연구", 박사학위논문, 동국대학교
8 Charnes, A. W. W. Cooper and E. Rhodes(1978), "Measuring the efficiency of decision makingunits", European Journal of Operational Research, Vol. 2, pp.429-444   DOI   ScienceOn
9 안태식, 조군제, 박태종(1997), "대학의 효율성 측정과 영향 요인", "1997년 추계학술발표논문집, 한국경영학회", pp. 745-771
10 Banker, R. D. A. Charnes and W. W. Cooper(1984), 'Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis', Management Science, Vol. 30, pp.1078-1092   DOI   ScienceOn
11 오동일(1991), "사업부 조직의 성과평가를 위한 DEA모형의 적용가능성에 관한연구", 박사학위논문, 서울대학교
12 김연성(1997), "서비스운영효율성 측정에 관한 연구: DEA를 이용한 은행지점을 중심으로", 박사학위논문, 서울대학교
13 곽노균, 최태성(1998), "경영과학: 이론과 응용)", 다산출판사
14 Charnes, A. and W. W. Cooper(1985), "Preface to Topics in Data Envelopment Analysis", Annals of Operations Research, Vol. 2, pp. 59-94
15 Fitzsimmons, J. A. and M. J. Fitzsimmons(1994), Service Management for Competitive Advantage, McGraw Hill, Inc, 1994
16 Farrell, M. J.(1957), 'The Measurement of Productivity Efficiency', Journal of the Royal Statistical Society, Series A, Vol. 120, pp.253-290   DOI   ScienceOn
17 Charnes, A., C. T. Clark, W. W. Cooper, B. Golany (1985), "A Developmental Study of Data Envelo pment Analysis in Measuring the Efficiency of Maintenance Ynits in the U.S. Air Forces" Annals of Operations Research, Vol. 2, No. 1. pp. 95-112   DOI
18 강운규(1998),"DEA 모형을 이용한 은행 효율성 분석", 석사학위논문, 서울대 학교
19 Koopmans, T. C.(1951), An Analysis of Production as an Efficient Combination of Activities, Wiley, New York, pp. 33-97
20 김홍유, 이종구, 강재식(2009),"“재 한국중국유학생의 직업의식 특성에 따른 효율적 진로상담 방안에 관한 연구","국제지역연구", 13권 2호, pp. 687-712
21 안태식(1991), "은행영업점의 성과평가 방법으로서의 DEA: 테스트와 비교", 경영학 연구" 제21권 제1호
22 Banker, R.D. and Richard C. Morey(1986), "Efficiency analysis for exogenously fixed inputs and outputs", Operations Research, Vol. 34, No. 4, pp.513-521   DOI   ScienceOn
23 김재홍, 김태일(2001), "공공부문의 효율성 평가와 측정", 집문당
24 김홍유(2000),"서비스산업의 운영효율성 개선에 관한 연구: 금융산업을 중심으로", 박사학위논문, 경희대학교
25 박정식, 신동령(1992), "현대경영분석", 다산출판사
26 이상만(2000), "호텔산업의 운영효율성향상에 관한 연구", 박사학위논문, 경희대학교
27 Charnes, A. W. W. Cooper, B. Golany, L. Seiford and J. Stut(1985), "Foundations of DEA for Pareto-Koopmans Efficient Empirical Production Functions”, Journal of Econometrics, Vol.30, pp.91-107   DOI   ScienceOn
28 손승태(1993), "국내은행의 경영효율성 비교분석", 한국개발연구원
29 안태식(1990), "가설검정하의 DEA의 민감도 분석", "한국회계학회 춘계학술논문집"
30 황진수(1995), "DEA법을 이용한 은행영업점의 경영효율성 측정에 관한 실증적연구", 박사학위논문, 원광대학교
31 전용수, 최태성, 김성호(2002), "효율성평가를 위한 자료포락분석", 인하대학교출판부
32 Anderson, U. William M. Cooper, and David E. Lockhart(1994), "DEA Evaluation of Performance Aadits", Internal auditing, Fall, pp. 13-22