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The Analysis of the IT-Outsourcing Moderated by Partnership Types  

Yeon, Keyong-Hwa (Division of Business Administration, Cheong-Ju University)
Publication Information
Journal of Korean Society for Quality Management / v.36, no.1, 2008 , pp. 49-61 More about this Journal
Abstract
The classical IT-Outsourcing studies have focused on the factors which a company decides for the IT-Outsourcing strategy. But the main concerns of recent researches are more about the Critical Success Factors determining the Success of the IT-Outsourcing service. Especially, the factors, which enhance the level of Success during and after the implementation of IT-Outsourcing services, are the main field of the recent researches. The study about the Partnership between Outsourcer and Outsourcee are also one of the most frequently researched themes. The result of these studies shows us that the "Reliability" and "Communication" are the main factors for the successful partnership. In this paper we try to find out how the IT-Outsourcing factors (independent variable) have influenced on the Success of IT-Outsourcing strategy (dependent variable) with 4 kinds of parameters. These moderate variables are the 4-types of Partnership by FORT, that is, "Support", "Reliance", "Alignment" and "Alliance".
Keywords
IT-Outsourcing; IT-Outsourcing Partnership; 4-type Partnership; FORT;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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