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Implementing Strategy of Quality Management for Public Policy in Local Government  

Kwak, Young-Hwan (Korean Standards Association/Kyonggi University)
Choi, Kil-Soo (Youngsan University)
Publication Information
Journal of Korean Society for Quality Management / v.35, no.1, 2007 , pp. 52-60 More about this Journal
Abstract
The purpose of this study is to explorer some strategies for implementing successfully the qualify management for public policy (PPQM) in local government. Researchers for reaching at the purpose reviewed a literature on QM (or TQM) and PPQM in chapter II and suggested implementing strategies of local government's PPQM in chapter III. Implement strategies of local government's PPQM have to build a framework, establish an operating system, develop a customized PPQM's manual, and develop a capacity of local government's civil servant for implementing the PPQM and then build an evaluating system on the result of the PPQM's implementation in local government.
Keywords
PPQM(Quality Management for Public Policy); Manual of PPQM; Techniques of PPQM; Customer Focus; TQM of Public Sector;
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