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A Moderating Effect of CEO Support on the Relationship between SCM Practice and SCM Performance  

Youn, Sun-Hee (Department of Operations Management College of Business Administration Hongik University)
Kim, Hyoung-Wook (Department of Operations Management College of Business Administration Hongik University)
Choi, Ho-Suk (Department of Operations Management College of Business Administration Hongik University)
Publication Information
Journal of Korean Society for Quality Management / v.34, no.2, 2006 , pp. 107-121 More about this Journal
Abstract
In spite of the increase of the necessity and the interest regarding the SCM in practical business, it is difficult to judge the whole situation of the SCM because the research remain fragmentary as compared with the huge and complicated concept of the SCM. So this study defines dimension of SCM practice and measurements of SCM performance. Through an extensive literature review, the study Identifies seven dimension of SCM practice(partnership, usage of IT tools, information sharing and information quality), five measurements of SCM performance(supply chain flexibility, supply chain integration, customer responsiveness, supplier performance, and partner relationship). Five hypotheses were formulated for the relationship between SCM practice and SCM performance. The important relationships to be tested include ; (1) the direct impact of usage of IT tools on the partnership (2) the direct impact of partnership on the information sharing and information quality (3) the direct impact of SCM practice on the performance of SCM, (4) A moderating effect of top management support on the relationship between SCM practice and SCM performance.
Keywords
Supply chain Management Practice; Supply chain Partnership; Information Quality; Information Sharing; CEO Support; Supply chain Management Performance;
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