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Effect Analysis of Certification of ISO 9000 Quality Management System  

Kwon, Bong-Gi (Mirae Consulting)
Kim, Ho-Gyun (Department of Industrial and Management Engineering, Dongui University)
Yun, Won-Young (Department of Industrial Engineering, Pusan National University)
Publication Information
Journal of Korean Society for Quality Management / v.34, no.2, 2006 , pp. 1-11 More about this Journal
Abstract
This paper is related to the effect analysis of certification of ISO 9000 Quality Management System. We collect and analyze the field data of certification costs and profit from companies that are located at southeast area in Korea. The effect analysis is based on the type and scale of companies. We use defective rate and inventory turnover rate as the criterion of positive effect after certification. As a result, we may conclude that the certification of ISO Quality Management System gives companies positive effects.
Keywords
ISO 9000; Effect Analysis; Defective Rate; Inventory Turnover;
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