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An Integrative Approach to the Study of 'Quality of Life' and Social Dimensions of Consumption Environmental Quality from the Social Systems Perspective  

Ahn, Seung-Ho (School of Business Administration, Social Quality)
Publication Information
Journal of Korean Society for Quality Management / v.33, no.2, 2005 , pp. 51-63 More about this Journal
Abstract
The clear and mechanical definition of quality is the key success factor for its wide adoption across various industries and non-profit organizations and its popularity as a managerial goal. However, 'Quality of Life'(QOL) which is a common research subject for the various social science fields seems to require a quite different conceptualization of quality. The paper is a conceptual paper which identifies the compatibility and differences between a traditional quality concept and quality in QOL studies. Also, demonstrating from the social systems perspective how quality is conceptualized in measuring the social dimensions of consumption environmental quality, the paper argues the necessity of a broadened concept regarding quality.
Keywords
Quality of Life; Social Systems Perspective; Social Quality;
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