Browse > Article

In Search of Korean TQM through the Comparison between American and Japanese TQM  

Chung Kyu Suk (강원대학교 경영관광회계학부)
Publication Information
Journal of Korean Society for Quality Management / v.32, no.3, 2004 , pp. 1-9 More about this Journal
Abstract
Many companies of the world have applied the TQM, which was originated from Japanese management style, to increase their competitiveness. It is not so easy to implement successfully the management practices originated from the foreign countries, which are usually mixed with specific cultures and management systems of their own. Some American companies created some best practices such as 6 sigma approach for applying TQM by creative benchmarking. This Paper Presents some issues for creative benchmarking for Korean companies through the analysis of the creative benchmarking processes of the successful American companies.
Keywords
TQM;
Citations & Related Records
연도 인용수 순위
  • Reference
1 정규석(1996), '미국식 총체적 품질경영과(TQM)과 일본식 전사적 품질관리(TQC)의 비교연구', '품질경영학회지', 24권 2호, 1-24   PUBMED
2 한국표준협회(2001), 'Six Sigma 기초(WB)과정', 한국표준협회
3 Hahn, G.H., Hill, W.J. & Hoerl, R.W. (1999), 'The Impact of Six Sigma Improvement-A Glimpse into the Future of Statistics', The American Statistician, Aug, 1999, 208-215
4 Henderson, Kim M, Evans, James R, (2000), 'Successful implementation of Six Sigma: Benchmarking General Electric Company', Benchmarking 7, No. 4, 260-181   DOI   ScienceOn
5 Klefsjo, Bengt; Wiklund, Hakan, Edgement, Rick L(2001), 'Six sigma as a methodology for total quality management', Measuring business Excellence 5, no. 1, 31-35   DOI   ScienceOn
6 Ellis, Kristine(2001), 'Mastering SS', Training 38, Dec, 2001, no.12 30-35
7 http://www.quality.nist.gov/MBNQA, Criteria for Performance Excellence, NIST(2004)
8 Blazy, M.L.(2001), Insights to Performance Excellence 2001, ASQ Quality Press, Milwaukee, Wisconsin
9 신동설(2001), '블랙벨트를 통해 본 6 시그마 성공의 핵심요인에 관한 실증적 연구', 단국대학교 대학원 박사학위논문집
10 박성현, 이명주, 정목용(2001), '시그마이론과 실제', 한국표준협회
11 Blakeslee, Jr. J.A.(1999), 'Implementing Six Sigma Solution', Quality Progress, July, 1999, 78-83
12 삼성경제연구소(2002), '6시그마경영의 이해와 실천', 'CEO Information', 349호, 2002, 5, 22
13 McGregor, D.(1960), The Human Side of Enterprise, '기업의 인간적 측면', 김남현 역, 한국능률협회(1983)