Browse > Article
http://dx.doi.org/10.9716/KITS.2019.18.4.097

Perceived Connectivity, Perceived Belongingness and Intention to Use IoT Appliance Based Service  

Jin, Yoonsun (경희대학교 경영학과)
Kwon, Ohbyung (경희대학교 경영학과)
Publication Information
Journal of Information Technology Services / v.18, no.4, 2019 , pp. 97-113 More about this Journal
Abstract
With the development of sensor, communication and intelligent software technology, expectation of IoT-based service which can receive desired service automatically and anytime, anywhere is getting higher. In addition, IoT-based services have begun to anticipate the development of a hyper-connected society. Despite these expectations and anticipations, few studies have empirically identified ways to improve the intentions of prospective customers to use IoT-based services. Therefore, the purpose of this paper is to propose a theoretical model that can explain the factors that determine the intention of using IoT-based services. In addition, this study investigates what factors affect the intention to use IoT-based services focusing on the connectedness. Especially, perceived connectivity with the (virtual) community, unlike the connectivity with the machines, is newly proposed, to understand the IoT technology adoption behavior. The empirical results suggest that social relationship is one of the critical factors to affect the use of services running on interconnected technology such as IoT. When IoT-based service is recognized as a link to other communities, it has been found to have a positive effect on intention to use via perceived belongingness.
Keywords
Internet of Things (IoT); Perceived Connectivity; Perceived Belongingness; Intention to Use; IoT-Based Service;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 Gore, S., S. Balasubramanian, and C.M. Paris, "Antecedents and Outcomes of Smartphone Usage Among Indian Millennial Travellers", Information and Communication Technologies in Tourism, Springer, Cham, 2019, 423-434.
2 Gubbi, J., R. Buyya, S. Marusic, and M. Palaniswami, "Internet of Things (IoT) : A Vision, Architectural Elements, and Future Directions", Future Generation Computer Systems, Vol.29, No.7, 2013, 1645-1660.   DOI
3 Hawes, D.J., L. Zadro, E. Fink, R. Richardson, K. O'Moore, B. Griffiths, and K.D. Williams, "The Effects of Peer Ostracism on Children's Cognitive Processes", European Journal of Developmental Psychology, Vol.9, No.5, 2012, 599-613.   DOI
4 Hsu, C.L. and J.C.C. Lin, "An Empirical Examination of Consumer Adoption of Internet of Things Services : Network Externalities and Concern for Information Privacy Perspectives", Computers in Human Behavior, Vol.62, 2016, 516-527.   DOI
5 Jha, S., R. Kumar, J.M. Chatterjee, and M. Khari, "Collaborative Handshaking Approaches Between Internet of Computing and Internet of Things Towards a Smart World : A Review from 2009-2017", Telecommunication Systems, Vol.70, No.4, 2019, 617-634.   DOI
6 Khan, Z., J.J. Lehtomaki, S.I. Iellamo, R. Vuohtoniemi, E. Hossain, and Z. Han, "IoT Connectivity in Radar Bands : A Shared Access Model Based on Spectrum Measurements", IEEE Communications Magazine, Vol.55, No.2, 2017, 88-96.   DOI
7 Kowatsch, T. and W. Maass, "Critical Privacy Factors of Internet of Things Services : An Empirical Investigation with Domain Experts, In Knowledge and Technologies in Innovative Information Systems, Springer Berlin Heidelberg, 2012, 200-211.
8 Krishen, A.S., O. Berezan, S. Agarwal, and P. Kachroo, "The Generation of Virtual Needs : Recipes for Satisfaction in Social Media Networking", Journal of Business Research, Vol.69, No.11, 2016, 5248-5254.   DOI
9 Leonardi, P.M., J.W. Treem, and M.H. Jackson, "The Connectivity Paradox : Using Technology to Both Decrease and Increase Perceptions of Distance in Distributed Work Arrangements", Journal of Applied Communication Research, Vol.38, No.1, 2010, 85-105.   DOI
10 Lee, Y.J. and J.H. Lee, "The Influence of Social Supports on Intention to Use of Brands' SNS page", Journal of Information Technology Applications and Management, Vol. 22, No.1, 2015, 17-36.   DOI
11 Liang, W., S. Peiji, S. Xudong, and Y. Quanfu, "An Empirical Study Based on Improved TAM to the Adoption of IOT Services", Management Review, Vol. 3, No. 10, 2012.
12 Lin, H.F., "Examination of Cognitive Absorption Influencing the Intention to Use a Virtual Community", Behaviour and Information Technology, Vol.28, No.5, 2009, 421-431.   DOI
13 Lin, H.F., "Understanding Behavioral Intention to Participate in Virtual Communities", Cyber-Psychology and Behavior, Vol.9, No.5, 2006, 540-547.   DOI
14 Mani, Z. and I. Chouk, "Drivers of Consumers' Resistance to Smart Products", Journal of Marketing Management, Vol.33, No.1-2, 2017, 76-97.   DOI
15 Medaglia, C.M. and A. Serbanati, "An Overview of Privacy and Security Issues in the Internet of Things", In The Internet of Things, Springer, New York, NY, 2010, 389-395.
16 Ning, Z., X. Wang, X. Kong, and W. Hou, "A Social-aware Group Formation Framework for Information Diffusion in Narrowband Internet of Things", IEEE Internet of Things Journal, Vol.5, No.3, 2018, 1527-1538.   DOI
17 Nunnally, J.C. and I.H. Bernstein, Psychometric Theory, McGraw-Hill New York Google Scholar, 1978.
18 Park, E., Y. Cho, J. Han, and S.J. Kwon, "Comprehensive Approaches to User Acceptance of Internet of Things in a Smart Home Environment", IEEE Internet of Things Journal, Vol.4, No.6, 2017, 2342-2350.   DOI
19 김용희, 최병무, 최정일, "IoT 서비스의 성공적 수용에 관한 연구 : iBeacon과 Nearby를 중심으로", 한국IT서비스학회지, 제14권, 제1호, 2015, 217-236.   DOI
20 권상희, "블로그(Blog) 양식 : 커뮤니케이터, 구성형태, 내용, 연결성에 따른 장르유형분석 연구", 사이버커뮤니케이션학보, 제15호, 2005, 93-134.
21 염창훈, 구국원, 권오병, "빅데이터 분석에 의한 주요 종교간'평화' 및'통일' 활동관련이슈 비교분석과 기독 경영", 로고스경영연구, 제16권, 제4호, 2018, 99-116.   DOI
22 이국용, "디지털커뮤니티에서의 구성원 소속감에 영향을 미치는 요인", 한국경영과학회지, 제35권, 제1호, 2010, 19-45.
23 이영찬, "사회적 자본, 지식경영, 그리고 조직성과 간의 인과관계", 정보시스템 연구, 제16권, 제4호, 2007, 223-242.
24 진윤선, 권오병, "사물인터넷의 사용에 영향을 미치는 요인에 대한 연구", 한국IT서비스학회 학술대회논문집, 2017, 432-435.
25 Abushakra, A. and Nikbin, D., "Extending the UTAUT2 Model to Understand the Entrepreneur Acceptance and Adopting Internet of Things (IoT)", International Conference on Knowledge Management in Organizations, Springer, Cham, 2019, 339-347.
26 Subrahmanyam, K., S.M. Reich, N. Waechter, and G. Espinoza, "Online and Offline Social Networks : Use of Social Networking Sites by Emerging Adults", Journal of Applied Developmental Psychology, Vol.29, No.6, 2008, 420-433.   DOI
27 Rothensee, M., "User Acceptance of the Intelligent Fridge : Empirical Results from a Simulation", In The Internet of Things, Springer, Berlin, Heidelberg, 2008, 123-139.
28 Strader, T.J., S.N. Ramaswami, and P.A. Houle, "Perceived Network Externalities and Communication Technology Acceptance", European Journal of Information Systems, Vol. 16, No.1, 2007, 54-65.   DOI
29 Sturdivant, R.L. and E.K. Chong, "Systems Engineering of a Terabit Elliptic Orbit Satellite and Phased Array Ground Station for IoT Connectivity and Consumer Internet Access", IEEE Access, Vol.4, 2006, 9941-9957.   DOI
30 Van Dijck, J., "The Culture of Connectivity : A Critical History of Social Media", Oxford University Press, 2013.
31 Wamba, S.F. and S. Akter, "Impact of Perceived Connectivity on Intention to Use Social Media : Modelling the Moderation Effects of Perceived Risk and Security", In Conference on e-Business, e-Services and e- Society, Springer, Cham, 2016, 219-227.
32 Witteborn, S.. "Digital Diaspora : Social Alliances Beyond the Ethnonational Bond", The Handbook of Diasporas, Media, and Culture , 2019, 179-192.
33 Wixom, B.H. and H.J. Watson, "An Empirical Investigation of the Factors Affecting Data Warehousing Success", MIS Quarterly, Vol. 25, No.1, 2001, 17-41.   DOI
34 Atzori, L., A. Iera, and G. Morabito, "The Internet of Things : A Survey", Computer Networks, Vol.54, No.15, 2010, 2787-2805.   DOI
35 Aghakhani, N., J. Karimi, and M. Salehan. "A Unified Model for the Adoption of Electronic Word of Mouth on Social Network Sites : Facebook as the Exemplar", International Journal of Electronic Commerce , Vol.22, No.2, 2018, 202-231.   DOI
36 Alamaniotis, M., "Morphing to the Mean Approach of Anticipated Electricity Demand in Smart City Partitions Using Citizen Elasticities", 2018 IEEE International Smart Cities Conference (ISC2) , IEEE, 2018.
37 Fogel, J. and E. Nehmad, "Internet Social Network Communities : Risk Taking, Trust, and Privacy Concerns", Computers in Human Behavior, Vol.25, No.1, 2009, 153-160.   DOI
38 Al-Momani, A.M., M.A. Mahmoud, and M.S. Ahmad, "A Review of Factors Influencing Customer Acceptance of Internet of Things Services," International Journal of Information Systems in the Service Sector, Vol. 11, No.1, 2019, 54-67.   DOI
39 Alwagait, E., B. Shahzad, and S. Alim, "Impact of Social Media Usage on Students Academic Performance in Saudi Arabia", Computers in Human Behavior , Vol.51, 2015, 1092-1097.   DOI
40 Armstrong, D., J. Shakespeare-Finch, and I. Shochet, "Organizational Belongingness Mediates the Relationship Between Sources of Stress and Posttrauma Outcomes in Firefighters", Psychological Trauma : Theory, Research, Practice, and Policy, Vol.8, No. 3, 2016, 343-347.   DOI
41 Banjanin, N., N. Banjanin, I. Dimitrijevic, and I. Pantic, "Relationship Between Internet Use and Depression : Focus on Physiological Mood Oscillations, Social Networking and Online Addictive Behavior", Computers in Human Behavior, Vol.43, 2015, 308-312.   DOI
42 Chin, W.W., "The Partial Least Squares Approach to Structural Equation Modeling", Modern Methods for Business Research, Vol.295, No.2, 1988, 295-336.
43 Carlos Roca, J., J. Jose Garcia, and J. Jose de la Vega, "The Importance of Perceived Trust, Security and Privacy in Online Trading Systems", Information Management and Computer Security, Vol.17, No.2, 2009, 96-113.   DOI
44 Chang, Y., X. Dong, and W. Sun, "Influence of Characteristics of the Internet of Things on Consumer Purchase Intention", Social Behavior and Personality : an International Journal, Vol.42, No.2, 2014, 321-330.   DOI
45 Chin, W.W., "Bootstrap Cross-Validation Indices for PLS Path Model Assessment", In Handbook of partial least squares, Springer, Berlin, Heidelberg, 2010, 83-97.
46 Davis, F.D., R.P. Bagozzi, and P.R. Warshaw, "User Acceptance of Computer Technology : A Comparison of Two Theoretical Models", Management Science, Vol.35, No.8, 1989, 982-1003.   DOI
47 Chu, S.C., C.H. Lien, and Y. Cao, "Electronic Word-Of-Mouth (eWOM) on WeChat : Examining the Influence of Sense of Belonging, Need for Self-Enhancement, and Consumer Engagement on Chinese Travellers' eWOM", International Journal of Advertising, Vol.38, No.1, 2019, 26-49.   DOI
48 Churchill Jr, G.A., "A Paradigm for Developing Better Measures of Marketing Constructs", Journal of Marketing Research, Vol.16, No.1, 1979, 64-73.   DOI
49 Cody, M.J., D. Dunn, S. Hoppin, and P. Wendt, "Silver surfers : Training and Evaluating Internet Use among Older Adult Learners", Communication Education, Vol.48, No.4, 1999, 269-286.   DOI
50 Eisingerich, A.B., H.H. Chun, Y. Liu, H.M. Jia, and S.J. Bell, "Why Recommend a Brand Face-to-Face But Not on Facebook? How Word-of-Mouth on Online Social Sites Differs from Traditional Word-of-Mouth", Journal of Consumer Psychology, Vol.25, No.1, 2015, 120-128.   DOI
51 Falk, R.F. and N.B. Miller, A Primer for Soft Modeling, University of Akron Press, 1992.
52 Fornell, C. and D.F. Larcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, Vol.18, No.1, 1981, 39-50.   DOI
53 Gao, L. and X. Bai, "A Unified Perspective on the Factors Influencing Consumer Acceptance of Internet of Things Technology", Asia Pacific Journal of Marketing and Logistics, Vol.26, No.2, 2014, 211-231.   DOI
54 Gefen, D., D. Straub, and M.C. Boudreau, "Structural Equation Modeling and Regression : Guidelines for Research Practice", Communications of The Association for Information Systems, Vol.4, No.7, 2000, 1-70.