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http://dx.doi.org/10.9716/KITS.2017.16.4.065

The Moderating Effects of Software Policy between Organizational Capability Maturity and Organizational Performance  

Oh, Wongeun (동국대학교 일반대학원 경영정보학과)
Kim, Injai (동국대학교 경영대학 경영정보학과)
Publication Information
Journal of Information Technology Services / v.16, no.4, 2017 , pp. 65-75 More about this Journal
Abstract
The purpose of this study is to investigate how software policy shows the moderating effects between organizational capability maturity and organizational performance. The software policy includes the proportions of development personnel and development budget that can affect organizational performance. It is important to empirically identify whether the ratios of budget and personnel, which are some of the main policy indexes of the organization can promote the causal relationship between organizational maturity and organizational performance. These personnel and budget may be assumed to affect the causal relationship between organizational capability maturity and organizational performance. The results of this study shows that the moderating effects of software policy are partially proved. The two policy indexes, personnel ratio and budget ratio, showed a moderating effect between process implementation and organizational performance, but did not show any moderating effect between quantitative management and organizational performance. This is because the companies participating in the survey are still in the early stages of quantitative process management and quantitative management does not show the differentiated results among the participating organizations. The significance of this study is as follows. In the academic aspect, the causal relationship between organizational maturity and organizational performance was examined empirically, and it was analyzed whether the two adopted policy indicators have a moderating effect between organizational maturity and organizational performance. On the practical side, the analysis suggested that the ratios of budget and personnel emphasized by the government or organization played a role of facilitating the organizational maturity and organizational performance.
Keywords
Software Process Improvement; Organization Maturity; Software Policy; Organizational Performance; CMM;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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