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http://dx.doi.org/10.9716/KITS.2016.15.3.097

Developing Data Openness Evaluation Index for Intelligent IT Service  

Jin, Yoonsun (경희대학교 일반대학원 경영학과)
Kwon, Ohbyung (경희대학교 경영대학)
Publication Information
Journal of Information Technology Services / v.15, no.3, 2016 , pp. 97-114 More about this Journal
Abstract
One of the key success factors for the intelligent IT service which is characterized by personalization and automation, is to obtain relevant data from either sensors or data storage for reasoning, analyzing and forecasting. The availability of the open data sources such as public portal sites remarkably increases the efficiency and quality of the intelligent IT service. However, with the condition that not all data in the existing public or private sites are opened or have various types of openness, it prohibits the value of utilization. For these reasons, it is highly required to evaluate the extent of openness of data storage. However, there are only a few studies which explore the factors which affect the degree of data openness with respect to intelligent IT services. Hence, this study aims to propose an evaluation model including the indices to evaluate a process of opening data for the intelligent IT service from a viewpoint of data utilization process. The indices are applied to evaluate the actual multinational websites, which provide public data for verification. We also discuss the implications of the evaluation according to the results.
Keywords
Intelligent IT Service; Website Evaluation; Data Openness; Public Data; AHP;
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Times Cited By KSCI : 4  (Citation Analysis)
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