1 |
An, J.K., "A Study on the Work Environment Improvement to Enhance the Customer- Orientation of Public Administrative Service", Doctoral dissertation, Konkuk University, 2011.
|
2 |
Bigne, E., Moliner, M.A., and Sanchez, J., "Perceived quality and satisfaction in multiservice organisations : the case of Spanish public services", The Journal of services marketing, Vol.17, No.4-5, 2003.
|
3 |
Carlo Batini and Monica Scannapieco, Data Quality : Concepts, Methodologies and Techniques, Springer Science and Business Media, 2006.
|
4 |
Cho, S.H., "A Study on the Improvement of User Satisfaction and Net Benefits of Customer Service Information System : Focusing on Call Center Employees", Doctoral dissertation, Hanyang University, 2014.
|
5 |
Davis, F.D., "Perceived usefulness, perceived ease of use and user acceptance of information technology", MIS Quarterly, Vol.13, No.3, 1989, 319-339.
DOI
|
6 |
Jang, W.J., "A Study on the Impact of Public Service Quality on Customer Satisfaction : focused on the Cadastral Surveying Service", Doctoral dissertation, Sangji University, 2001.
|
7 |
Jeong, E.A., "The Effects of User's Choice in Community Services on User Satisfaction : Focusing on the moderating effect of the importance of user choice", Doctoral dissertation, Keimyung University, 2012.
|
8 |
Joint Interagency, Government 3.0 Promotion Master Plan, 2013.
|
9 |
Jung, S.H., "A Study on the Influence Factors in Data Quality of Public Organizations", Doctoral dissertation, Dongguk University, 2013.
|
10 |
Jung, S.Y. and C. Park, "Factors affecting the mobile service; Comparison of mobile games and mobile financial services", The Proceedings of The Korea Society of Management Information System, Vol.1, 2006, 23-31.
|
11 |
Kerr, K., "The institutionalization of data quality in the New Zealand health sector", The University of Auckland, 2006.
|
12 |
Kim, N.H., "A Study on the Method for Improving Efficiency of e-Government Standard Framework Based on Master Data", Doctoral dissertation, Paichai University, 2012.
|
13 |
Kim, J.U., J.S. Choi, and H.J. Choi, "Open public data and application : The Case of the United Kingdom", The Proceedings of The Korean Association for Local Government Studies, Vol.4, 2014, 195-209.
|
14 |
Ko, G.H., "Government Trust and Policy Support, Master's thesis", Seoul National University, 2009.
|
15 |
Korea Database Promotion Center(KDPC), A Studies on the Database Quality Assessment, 1995.
|
16 |
Korea Database Promotion Center(KDPC), Data Quality Management Series 2 : Data Quality Management Maturity Model(Ver 1.0), 2006, 11-16.
|
17 |
Kwon, Y.M., "A Study on the Effects of Quality of e-Government Services on the Trust of Government in the Era of Government 3.0 : Focusing on the Digital Divide Among User in Metropolitan Area", Doctoral dissertation, Inha University, 2014.
|
18 |
Larry, P. English, Improving Data Warehouse and Business Information Quality, New York : Wiley, 1999.
|
19 |
Lee, J.M., "Influence that Golf Application Quality Gives on Company Reputation, Brand Attachment, Use Satisfaction and Brand Support", Doctoral dissertation, Korea University, 2013.
|
20 |
Lee, Y.K., "A Comparative Study of Trusts in Governmental and Social Institutions : Differences between Perceptions of People and Public Servants", Social Science Review, Vol.45, No.1, 2014, 25-58.
|
21 |
Leo, L. Pipino, Yang W. Lee and Richard Y. Wang, "Data Quality Assessment", Communications of The Acm, Vol.45 No.4, 2002, 211-218.
DOI
|
22 |
Ministry of Security and Public Administration (MOSPA), Government 3.0 Tutorial, 2013.
|
23 |
Long, J. and C. Seko, "A Cyclic-Hierarchical Method for Database Data-Quality Evaluation and Improvement, Advances in Management Information Systems-Information Quality", 2005.
|
24 |
Ministry of Culture Sports and Tourism(MCST) and Korea Database Agent(KODB), Provides information private advantage Guidelines, 2010.
|
25 |
Ministry of Security and Public Administration (MOSPA), Disclosure Services Manual, 2013.
|
26 |
Ministry of Security and Public Administration (MOSPA), Government 3.0 White Paper, 2014.
|
27 |
MIT MITIQ Program, http://mitiq.mit.edu.
|
28 |
Mu, M.J., "An Empirical Study for the Extended Technology Acceptance Model(TAM) on Performance Expectancy and Switching Intenting : A Comparition between Korea and China-focused on the quality of smartphone use", Doctoral dissertation, Hansung University, 2014.
|
29 |
Noh, Y.S., "A Study on the Affect of the Quality of Electronic Administrative Service on Customer Satisfaction; With the Example of Cheonan City, Master's thesis", Kong Ju National University, 2010.
|
30 |
Park, K.S., "A Study on the Effects of Policy. Government Trust on the Degree of Policy Acceptance : Focusing on national pension policy", Doctoral dissertation, Chonnam National University, 2014.
|
31 |
Rogers, E.M., Diffusion of innovations(4th ed.), New York : Free Press, 1995.
|
32 |
Woo, Y.H. and M.Y. Hong, "A Study on the Feasibility of a 'Public Service Quality' Measures", Korean Public Administration Quarterly, 16(3), 2004, 647-671.
|
33 |
Son, J.H., "A Studies on the Weight Determination Based on the Data Quality Using the AHP Method", Master's thesis, Kyunghee University, 2010.
|
34 |
Song, S.H., J.Y. Kim, and J.Y. Lee, "A Study on Public Open Data Status and Activation Plan for Use", Summer 2013 General Conference of The Korean Institute of Communications and Information Sciences, 2013, 854-855.
|
35 |
Venkatesh, V., "User acceptance of information technology : toward a unified view", MIS Quarterly, Vol.27 No.3, 2003, 425-478.
DOI
|
36 |
Yi, Y.J. and S.A. La, "The Relative Effects of Three Dimension of Service Quality on CS : A Comparative Study of Existing vs. Potential Customers", Korea Marketing Review, Vol.18, No.4, 2003, 67-97.
|