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http://dx.doi.org/10.9716/KITS.2011.10.3.149

A Study on Factors Affecting Intention to Switch for Using Cloud Computing: A Case of Goolgle Docs  

Park, Sang-Cheol (서강대학교 경영전문대학원 BK21)
Kwon, Soon-Jae (대구대학교 경영학과)
Publication Information
Journal of Information Technology Services / v.10, no.3, 2011 , pp. 149-166 More about this Journal
Abstract
While the importance of adopting cloud computing service has been emerged, comparatively little research has been conducted on examining factors of an individual user's intention to switch toward cloud computing service. Hereafter, this study presents and empirically tests users' intention to switch to cloud computing. Our model posits that the characteristics of cloud computing such as collaboration support, accessability, trust to cloud service affect perceived value, which in turn, influences intention to switch. An experimental study using student subjects provided empirical validation for our proposed model. Survey data from 106 respondents was used to test the model using partial least square analysis. According to our results, the characteristics of cloud computing were found to have significant impact on users' intention to switch that partially mediated by perceived value. Based on our research findings, we hope that this research will stimulate researchers' interest in the emerging area of cloud computing adoption.
Keywords
Cloud Computing; Perceived Value; Intention to Switch;
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