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http://dx.doi.org/10.13106/jafeb.2022.vol9.no6.0267

The Impact of Knowledge Management on Business Performance: A Case Study of Door Manufacturers in Vietnam  

NGUYEN, Ky (Tra Vinh University, Faculty of Business Administration, Nguyen Tat Thanh University)
NGUYEN, Ha Hong (School of Economics and Law, Tra Vinh University)
Publication Information
The Journal of Asian Finance, Economics and Business / v.9, no.6, 2022 , pp. 267-276 More about this Journal
Abstract
The objective of this study was to examine the relationship between knowledge management and business performance through the role of innovation capabilities in door manufacturing companies in Ho Chi Minh City, Vietnam. The study proved the importance of knowledge management as well as the important role of innovation capacity in affecting the business performance of door manufacturing companies. The study was conducted by surveying 400 managers/CEOs who are members of the Board of Directors who directly run door manufacturing and trading businesses in Ho Chi Minh City collected from March 2021 to October 2021. The authors used confirmatory factor analysis (CFA) to determine the most common observed variables of each factor. Research findings indicated that knowledge management orientation and innovation capability impacted business performance and confirmed the mediating role of innovation capability towards previous variables. These results kindly contribute to theoretical and practical bricks of building determinants of business performance as well as knowledge management indoor manufacturers for future consideration. From the above results, the study has suggested managerial implications to further improve the investment in developing knowledge management elements and innovation capacity to achieve high business results in enterprises door production in Ho Chi Minh City, Vietnam in the future.
Keywords
Knowledge Management; Innovation Capability; Business Performance; Door Manufacturing Companies;
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