Leadership and Communication Skills Towards Emotional Intelligence: A Case Study of FPT University in Vietnam |
NGUYEN, Trong Luan
(Faculty of Business Administration, FPT University, Can Tho Campus)
NGUYEN, Ha Ai My (FPT University, Can Tho Campus) LUU, Pham Thao Nguyen (FPT University, Can Tho Campus) LE, Minh Anh (FPT University, Can Tho Campus) NGUYEN, Thi Anh Thu (FPT University, Can Tho Campus) NGUYEN, Ngoc Tram (FPT University, Can Tho Campus) |
1 | Livingstone, H. A., & Day, A. L. (2005). Comparing the construct and criterion-related validity of ability-based and mixed-model measures of emotional intelligence. Educational and Psychological Measurement, 65(5), 757-779. https://doi.org/10.1177/0013164405275663 DOI |
2 | Freshman, B., & Rubino, L. (2004). Emotional intelligence skills for maintaining social networks in healthcare organizations. Hospital Topics, 82(3), 2-9. https://doi.org/10.3200/HTPS.82.3.2-9 DOI |
3 | Grout, J. (1994). Executive stress and how to survive it. Executive Development, 7(4), 29-30. https://doi.org/10.1108/09533239410061842 DOI |
4 | John Antonakis, J., Ashkanasy, N. M., & Dasborough, M. T. (2009). Does leadership need emotional intelligence? Leadership Quarterly, 20(2), 247-261. https://doi.org/10.1016/j.leaqua.2009.01.006 DOI |
5 | Offermann, L. R., Bailey, J. R., Vasilopoulos, N. L., Seal, C., & Sass, M. (2004). The relative contribution of emotional competence and cognitive ability to individual and team performance. Human Performance, 17(2), 219-243. https://doi.org/10.1207/s15327043hup1702_5 DOI |
6 | Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: Emotional intelligence and conflict resolution. Human Performance, 17(2), 195-218. https://doi.org/10.1207/s15327043hup1702_4 DOI |
7 | Toy, S. (2007). Comparison of the communication skills of engineering and law students and the relationships between communication skills and some variables. International Online Journal of Educational Sciences, 12(3), 1-9. https://doi.org/10.15345/iojes.2020.03.001 DOI |
8 | Bar-On, R. (1997). The emotional quotient inventory: A measure of emotional intelligence. Toronto: Multi-Health Systems. |
9 | Gulsun, E., & Serap, D. K. (2013). Evaluation of emotional intelligence and communication skills of healthcare managers candidates: A structural equation modeling. International Journal of Business and Social Science, 4(13), 115-123. |
10 | Heeyoung, H., & Scott, D. J. (2012). Relationship between students' emotional intelligence, social bond, and interactions in online learning. Educational Technology and Society, 15(1), 78-89. |
11 | Brown, D. J., Cober, R. T., Kane, K., Levy, P. E., & Shalhoop, J. (2006). Proactive personality and the successful job search: A field investigation with college graduates. Journal of Applied Psychology, 91(3), 717-726. https://doi.org/10.1037/0021-9010.91.3.717 DOI |
12 | Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. https://doi.org/10.1177/001316447003000308 DOI |
13 | Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: Emotional intelligence and conflict resolution. Human Performance, 17(2), 195-218. http://doi.org/10.1207/s15327043hup1702_4 DOI |
14 | Kok, B. E., Coffey, K. A., Cohn, M. A., Catalino, L. I., Vacharkulksemsuk, T., Algoe, S. B., Brantley, M., & Fredrickson, B. L. (2013). How positive emotions build physical health: Perceived positive social connections account for the upward spiral between positive emotions and vagal tone. Psychological Science, 24(7), 1123-1132. https://doi.org/10.1177/0956797612470827 DOI |
15 | Koman, E. S., & Wolff, S. B. (2008). Emotional intelligence competencies in the team and team leader: A multi-level examination of the impact of emotional intelligence on team performance. Journal of Management Development, 27(1), 55-75. https://doi.org/10.1108/02621710810840767 DOI |
16 | Mayer, J. D., Roberts, R. D., & Barsade, S. G. (2008). Human abilities: Emotional intelligence. Annual Review of Psychology, 59, 507-536. https://doi.org/10.1146/annurev.psych.59.103006.093646 DOI |
17 | Lowe, K. B., Kroeck, K. G., & Sivasubramaniam, N. (1996). Transformational leadership: A meta-analytic review of the MLQ literature. Leadership Quarterly, 7(3), 385-425. https://doi.org/10.1016/S1048-9843(96)90027-2 DOI |
18 | Mayer, J. D., Salovey, P., & Caruso, D. R. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.), Handbook of intelligence (2nd ed., pp. 396-420). Cambridge: Cambridge University Press. |
19 | Dasborough, M. T., & Ashkanasy, N. M. (2002). Emotion and attribution of intentionality in leader-member relationships. Leadership Quarterly, 13(5), 615-634. https://doi.org/10.1016/S1048-9843(02)00147-9 DOI |
20 | Al-Jubari, I., Shamsol Anuar, S. N. B., Ahmad Suhaimi, A. A. B., & Mosbah, A. (2021). The impact of career adaptability and social support on job search self-efficacy: A case study in Malaysia. Journal of Asian Finance, Economics, and Business, 8(6), 515-524. https://doi.org/10.13106/JAFEB.2021.VOL8.NO6.0515 DOI |
21 | Nunnally, J. C., & Bernstein, I. H. (1994). The assessment of reliability. Psychometric Theory, 3, 248-292. https://doi.org/10.1177%2F014662169501900308 DOI |
22 | Doan, T. T. T., Nguyen, L. C. T., & Nguyen, T. D. N. (2020). Emotional intelligence and project success: The roles of transformational leadership and organizational commitment. Journal of Asian Finance, Economics, and Business, 7(3), 223-233. https://doi.org/10.13106/jafeb.2020.vol7.no3.223 DOI |
23 | Kreitz, P. A. (2009). Leadership and emotional intelligence: A study of university library Directors and Their Senior Management Teams. College and Research Libraries, 70(6), 531-554. https://doi.org/10.5860/crl.70.6.531 DOI |
24 | Andersen, R. M., Davidson, P. L., Hilberman, D. W., & Nakazono, T. T. (2000). Program directors' recommendations for transforming health services management education. Journal of Health Administration Education, 18(2), 153-173. |
25 | Bar-On, R. (2004). The emotional quotient inventory (EQ-i): Rationale, description, and summary of psychometric properties. In G. Geher (Ed.), Measuring emotional intelligence: Common ground and controversy (pp. 115-145). Hauppauge, NY: Nova Science Publishers, Inc. |
26 | Bar-On, R., & Parker, J. D. A. (2000). The handbook of emotional intelligence. Hoboken, NJ: Josey Bass. |
27 | Mazur, A., Pisarski, A., Chang, A., & Ashkanasy, N. M. (2014). Rating defense major project success: The role of personal attributes and stakeholder relationships. International Journal of Project Management, 32(6), 944-957. https://doi.org/10.1016/j.ijproman.2013.10.018 DOI |
28 | Nguyen, K. T., Duong, T. M., Tran, N. Y., Ha, A. T., & Phung, Y. N. T. (2020). The impact of emotional intelligence on performance: A closer look at individual and environmental factors. Journal of Asian Finance, Economics, and Business, 7(1), 183-193. https://doi.org/10.13106/jafeb.2020.vol7.no1.183 DOI |
29 | Siu, A. F. Y. (2009). Trait emotional intelligence and its relationships with problem behavior in Hong Kong adolescents. Personality and Individual Differences, 47(6), 553-557. https://doi.org/10.1016/j.paid.2009.05.004 DOI |
30 | Wanberg, C. R., Zhu, J., & van Hooft, E. A. J. (2010). The job search grind: Perceived progress, self-reactions, and self-regulation of the search effort. Academy of Management Journal, 53(4), 788-807. https://doi.org/10.5465/amj.2010.52814599 DOI |
31 | Goleman, D. (1995). Emotional intelligence. London: Bantam Press, Inc. |
32 | Cobley, P. (2008). Communication: Definitions and concepts. The international encyclopedia of communication. New York: Wiley. https://doi.org/10.1002/9781405186407.wbiecc0 |
33 | Druskat, V. U., & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79(3), 80-90, 164. https://hbr.org/2001/03/building-the-emotionalintelligence-of-groups |
34 | Gardner, L., & Stough, C. (2002). Examining the relationship between leadership and emotional intelligence in senior-level managers. Leadership and Organization Development Journal, 23(2), 68-78. https://doi.org/10.1108/01437730210419198 DOI |
35 | Tugade, M. M., Fredrickson, B. L., & Feldman Barrett, L. (2004). Psychological resilience and positive emotional granularity: Examining the benefits of positive emotions on coping and health. Journal of Personality, 72(6), 1161-1190. https://doi.org/10.1111/j.1467-6494.2004.00294.x DOI |
![]() |