Browse > Article
http://dx.doi.org/10.13106/jafeb.2021.vol8.no6.1171

How Adversity Quotient and Organizational Justice Reduce Turnover Intention Empirical Evidence from Indonesia  

ARYANI, Rita (Universitas Pancasakti)
WIDODO, Widodo (Department of Social Science Education, Postgraduate Faculty, Universitas Indraprasta PGRI)
CHANDRAWATY, Chandrawaty (Faculty of Teacher Training and Education, Universitas Muhammadiyah Prof. Dr. HAMKA)
Publication Information
The Journal of Asian Finance, Economics and Business / v.8, no.6, 2021 , pp. 1171-1181 More about this Journal
Abstract
This study investigates the effect of adversity quotient (AQ) and organizational justice on turnover intention mediating by affective commitment. This research uses a quantitative approach with a survey method using a Likert scale model questionnaire prepared by the researchers. All the questionnaire items were valid with corrected item-total correlation values >0.361. The questionnaire is also reliable at alpha coefficient >0.7. The respondents were 439 honorary teachers at private schools in Indonesia. Data analysis uses structural equation modeling (SEM) supported by correlational and descriptive statistics. Data processing used SPPS 26 and Lisrel 8.80. The research results reveal that all hypotheses are supported. AQ and organizational justice had a direct effect on affective commitment and turnover intention. AQ and organizational justice have also an indirect effect on turnover intention mediating by affective commitment. Besides, a new model of the effect of AQ and organizational justice on turnover intention mediating by affective commitment was confirmed. This research suggested that the teachers' turnover intention can be reduced through AQ and organizational justice, mediating affective commitment. Therefore, practitioners can adopt the new empirical model to mitigate turnover intention. The new empirical model could also be explored and adopted in further research.
Keywords
Adversity Quotient; Organizational Justice; Affective Commitment; Turnover Intention;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 Doan, T. T. T., Nguyen, L. C. T., & Nguyen, T. D. N. (2020). Emotional intelligence and project success: The roles of transformational leadership and organizational commitment. Journal of Asian Finance, Economics and Business, 7(3), 223-233. https://doi.org/10.13106/jafeb.2020. vol7.no3.223
2 Ghosh, D., Sekiguchi, T., & Gurunathan, L. (2017). Organizational embeddedness as a mediator between justice and in-role performance. Journal of Business Research, 75, 130-137. https://doi.org/10.1016/j.jbusres.2017.02. 013   DOI
3 Gullu, S., Yildiz, B. S., & Kaya, R. (2020). The mediating effect of organizational commitment between mobbing and turnover intention: An application on physical education and sports teachers. European Journal of Education Studies, 7(2), 182-189. https://doi.org/10.5281/zenodo.3726362   DOI
4 Gupta, V. (2019). Talent management dimensions and its relationship with Generation Y employee's intention to quit: an Indian hotel perspective. International Journal of Tourism Cities, 6(3), 583-600. https://doi.org/10.1108/IJTC02-2019-0018   DOI
5 Costello, A. B., Osborne, J. W. (2005). Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis. Practical Assessment Research and Evaluation, 10(7), 1-9. https://doi.org/10.7275/ jyj1-4868   DOI
6 Hayuningtyasa, R. F., Do, B. R., Irawanto, D. W., & Sudiro, A. (2018). Organizational justice and affective organizational commitment: Mediated by organizational trust and perceived organizational support. Asia-Pacific Management and Business Application, 6(3), 175-196. https://doi.org/10.21776/ub.apmba.2018.006.03.4   DOI
7 Lin, C.-Y., & Huang, C.-K. (2020). Employee turnover intentions and job performance from a planned change: The effects of an organizational learning culture and job satisfaction. International Journal of Manpower. https://doi.org/10.1108/IJM-08-2018-0281   DOI
8 Hall, M., & Smith, D. (2009). Mentoring and turnover intentions in public accounting firms: a research note. Accounting, Organizations and Society, 34, 695-704. https://doi.org/10.1016/j.aos.2008.11 .003   DOI
9 Hastuti, T. D., Sari, D. R., & Riyadi. (2018). Student profile with high adversity quotient in math learning. IOP Conf. Series: Journal of Physics: Conf. Series, 983, 1-6.
10 Eliyana, A., Ma'arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 33, 144-150. https://doi.org/10.1016/j.iedeen.2019. 05.001   DOI
11 Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208-1234. https://doi.org/10.1108/IJPPM-05-2018-017   DOI
12 Putra, A. A. G. W., Yadnyana, I. K., & Ratnadi, N. M. D. (2020). The effect of organizational justice and auditor professionalism on turnover intention with organizational commitments as intervening variables. SSRG International Journal of Economics and Management Studies, 7(10), 32-38. https://doi.org/10.14445/23939125/IJEMS-V7I10P106   DOI
13 Imran, R., Majeed, M., & Ayub, A. (2015). Impact of organizational justice, job security, and job satisfaction on organizational productivity. Journal of Economics, Business and Management, 3(9), 840-845.
14 Hair, J. F., Babin, B. J., Anderson, R. E., & Black, W. C. (2018). Multivariate data analysis. (8th ed.). India: Cengage India.
15 Tigchelaar, L., & Bekhet, K. E. (2015). The relationship of adversity quotient and personal demographic profile of private business leaders in Egypt. International Journal of Sciences: Basic and Applied Research, 1, 403-422.
16 Hausknecht, J. P. (2017). Collective turnover. Annual review of organizational psychology and organizational behavior, 4(1), 527-544. https://doi.org/10.1146/annurev-orgpsych032516-113139   DOI
17 Mai, K. E., Ellis, A. P. J., Christian, J. S., & Porter, C. O. L. H. (2016). Examining the effects of turnover intentions on organizational citizenship behaviors and deviance behaviors: A psychological contract approach. Journal of Applied Psychology, 101(8), 1067-1081.   DOI
18 Pekurinen, V. M., Valimaki, M., Virtanen, M., Salo, P., Kivimaki, M., & Vahtera, J. (2017). Organizational justice and collaboration among nurses as correlates of violent assaults by patients in psychiatric care. Psychiatric Services, 68, 490-496. https://doi.org/10.1176/appi.ps.201600171   DOI
19 Ingsih, K., Prayitno, A., Waluyo, D. E., & Suhana, S. (2020). Mediating roles of job satisfaction toward the organizational commitment of employees in the public sector. Journal of Asian Finance, Economics and Business, 7(10), 999-1006. https://doi.org/10.13106/jafeb.2020.vol7.no10.999   DOI
20 Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2018). Organizational behavior and management (11th ed.). New York: McGraw Hill Company.
21 Subagyo, S., Akbar, M., & Wibowo. (2019). The effect of leadership, adversity quotient on organizational commitment of PT. Jaya Konstruksi Manggala Pratama Tbk. International Journal of Entrepreneurship and Business Development, 2(2), 271-279. https://doi.org/10.29138/ ijebd.v2i2.854   DOI
22 Wang, Q., & Wang, C. (2020). Reducing turnover intention: perceived organizational support for frontline employees (2020). Frontiers of Business Research in China, 14(6), 1-16. https://doi.org/10.1186/s11782-020-00074-6   DOI
23 Wombacher, J. C., & Felfe, J. (2017). Dual commitment in the organization: Effects of the interplay of team and organizational commitment on employee citizenship behavior, efficacy beliefs, and turnover intentions. Journal of Vocational Behavior, 102, 1-14. https://doi.org/10.1016/j.jvb.2017.05.004   DOI
24 Zhou, S., Li, X., & Gao, B. (2020). Family/friends support, work-family conflict, organizational commitment, and turnover intention in young preschool teachers in China: A serial mediation model. Children and Youth Services Review, 113, 1-8. https://doi.org/10.1016/j.childyouth.2020.104997   DOI
25 Shan, S., Ishag, H. M., & Shaheen, M. A. (2015). Impact of organizational justice on job performance in libraries: Mediating role of leader-member exchange relationship. Library Management, 36(1/2), 70-85. https://doi.org/10.1108/LM-01-2014-0003   DOI
26 Jang, J., Lee, D. W., & Kwon, G. (2019). An analysis of the influence of organizational justice on organizational commitment. International Journal of Public Administration, 1-9. https://doi.org/10.1080/01900692.2019.1672185   DOI
27 Lai, M.-C., & Chen, Y.-C. (2012). Self-efficacy, effort, job performance, job satisfaction, and turnover intention: The effect of personal characteristics on organization performance. International Journal of Innovation, Management and Technology, 3(4), 387-391.
28 Long, C. S., Thean, L. Y., Ismail, W. K., & Jusho, A. (2012). Leadership styles and employees' turnover intention: Exploratory study of academic staff in a Malaysian College. World Applied Sciences Journal, 19(4), 575-581. https://doi.org/10.5829/idosi.wasj.2012.19.04.155   DOI
29 Martono, S., Khoiruddin, M., Wijayanto, A., Ridloah, S., Wulansari, N. A., & Udin, U. (2020). Increasing Teamwork, Organizational Commitment and Effectiveness through the Implementation of 9borative Resolution. Journal of Asian Finance, Economics and Business, 7(6), 427-437. https://doi.org/10.13106/jafeb.2020.vol7.no6.427   DOI
30 Mengstie, M. M. (2020). Perceived organizational justice and turnover intention among hospital healthcare workers. BMC psychology, 8(1), 1-11. https://doi.org/10.1186/s40359-020-0387-8   DOI
31 Suifan, T. S. (2019). The effect of organizational justice on employees' affective commitment: The mediating role of job satisfaction. Modern Applied Science, 13(2), 42-53. https://doi. org/10.5539/ mas.v13n2p42   DOI
32 Wang, C., & Zhang, X. E. (2020). Binary effects of exploratory and exploitative learning on opportunity identification: The different moderations of environmental munificence and entrepreneurial commitment. Asian Business & Management, 1-28. https://doi.org/10.1057/s41291-020-00136-w   DOI
33 Aamodt, M. G. (2016). Industrial/organizational psychology: An applied approach (8th ed.). Belmont, CA: Thomson Learning, Inc.
34 Newstrom, J. W. (2017). Organizational behavior: Human behavior at work (12th ed.). Boston: McGraw Hill.
35 Sungu, L. J., Weng, Q., & Xu, X. (2019). Organizational commitment and job performance: Examining the moderating roles of occupational commitment and transformational leadership. International Journal of Selection and Assessment, 1-11. https://doi.org/10.1111/ijsa.12256   DOI
36 Suyono, J., Eliyana, A., Ratmawati, D., & Ahmad, M. A. (2021). Psychological capital, work environment, and workload on turnover intention: the mediating role of organizational commitment. Systematic Reviews in Pharmacy, 12(1), 131-1321.
37 Tamghe, C. D. D. K. (2019). Organizational justice and organizational commitment of public secondary school teachers in Cameroon. Journal of Education and Practice, 10(36), 157-166. https://doi.org/10.7176/JEP/10-36-18   DOI
38 Tang, Y., Shao, Y-F., & Chen, Y-J. (2019). Assessing the mediation mechanism of job satisfaction and organizational commitment on innovative behavior: The perspective of psychological capital. Frontiers in Psychology, 10, 1-12. https://doi.org/10.3389/fpsyg.2019.02699   DOI
39 Venkatesh, J., & Shivaranjani, G. (2015). Adversity quotient profile: an effective psychometric tool to hire the finest aspirant for contemporary organization. Scholars Journal of Economics, Business, and Management, 2(12), 1159-1164.
40 Wahono, I., & Riyanto, S. (2020). Effect of organizational commitment, job stress, and job satisfaction on turnover intention. International Journal for Innovation Education and Research, 8(10), 286-316. https://doi.org/10.31686/ijier.vol8.iss10.2682   DOI
41 Widodo, W., & Gunawan, R. M. B. (2020). The antecedence of lecturer's OCB: Evidence from Indonesia. Management Science Letters, 10, 2281-2286. https://doi.org/10.5267/j.msl.2020.3.008   DOI
42 Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019). Human resource management: Gaining a competitive advantage (11th ed.). New York: McGraw-Hill Education.
43 Oh, H. S. (2019). Organizational commitment profiles and turnover intention: using a person-centered approach in the Korean context. Frontiers in Psychology, 10, 1-9. https://doi.org/10.3389/fpsyg. 2019.01499   DOI
44 Park, K. O., Kim, S.Y., & Kim, J. K. (2013). Hospital nurses' experience of bullying in the workplace and burnout, organizational commitment, turnover intention and nursing productivity. Journal of Korean Clinical Nursing Research, 19(2), 169-180. https://doi.org/10.22650/JKCNR.2013.19.2.169   DOI
45 Wei, Y. W. (2015). Do employees high in general human capital tend to have higher turnover intentions? The moderating role of high-performance HR practices and P-O fit. Personnel Review, 44(5), 739-756. https://doi.org/10.1108/PR-07-2013-0137   DOI
46 Widodo, W. (2019). Popular & practical research methodologies. Depok: Rajawali Pers.
47 Wolor, C. W., Pratama, A., Aditya, S., Fadillah, F. D., & Purwana, D. (2020). Adversity quotient in improving millennial generation sales people's performance in the industrial revolution 4.0. Humanities & Social Sciences Reviews, 8(1), 220-226. https://doi.org/10.18510/hssr.2020.8131   DOI
48 Riana, I. G. (2021). Influence of Spiritual Leadership, Organizational Commitment and its Effect on the Performance of Lembaga Perkreditan Desa. Journal of Asian Finance, Economics and Business, 8(2), 1111-1124. https://doi:10.13106/jafeb.2021.vol8.no2.1111   DOI
49 Puspitacandri, A., Warsono, Soesatyo, Y., Roesminingsih, E., & Susanto, H. (2020). The effects of intelligence, emotional, spiritual and adversity quotient on the graduates quality in Surabaya shipping polytechnic. European Journal of Educational Research, 9(3), 1075-1087. https://doi.org/10.12973/eu-jer.9.3.1075   DOI
50 Qamaruddin, Q., Mukti, A., & Margaretha, M. (2019). Effects of leadership and adversity quotient on the employee commitment. NICCT, 1-8. http://doi.org/10.4108/eai.20-9-2019.2296610
51 Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Global edition, Harlow, England: Pearson Education Limited.
52 Shkoler, O., & Tziner, A. (2017). The mediating and moderating role of burnout and emotional intelligence in the relationship between organizational justice and work misbehavior. Rev. Psicol. del Trabajo y de las Organ, 33, 157-164. https://doi.org/10.1016/j.rpto.2017.05.002   DOI
53 Santi, M. W., Nandini, N., & Alfiansyah, G. (2020). The effect of burnout syndrome on turnover intention using organizational commitment as an intermediate variable. Jurnal Administrasi Kesehatan Indonesia, 8(2), 109-122. https://doi.org/10.20473/jaki.v8i2.2020.109-122   DOI
54 Scales, N., & Brown, H. Q. (2020). The effects of organizational commitment and harmonious passion on voluntary turnover among social workers: A mixed-methods study. Children and Youth Services Review, 110, 1-10. https://doi.org/10.1016/j.childyouth.2020.104782   DOI
55 Schultz, D., & Schultz, S.E. (2016). Psychology and work today. London: Routledge.
56 Siphai, S. Influences of moral, emotional, and adversity quotient on good citizenship of Rajabhat University's students in the Northeast of Thailand. Academic Journal, 10(17), 2413-2421.
57 Yukongdi, V., & Shrestha, P. (2020). The influence of affective commitment, job satisfaction and job stress on turnover intention: A study of Nepalese Bank Employees. Review of Integrative Business and Economics Research, 9, 88-98.
58 Chen, G., Sang, L., Rong, J., Yan, H., Liu, H., Cheng, J., Wang, L., Ding, H., & Chen, R. (2021). Current status and related factors of turnover intention of primary medical staff in Anhui Province, China: a crosssectional study. Human Resources for Health, 19(23), 1-10. https://doi.org/10.1186/s12960-021-00563-6   DOI
59 Siddiqi, M. A. (2013). Examining work engagement as a precursor to turnover intentions of service employees. International Journal of Information, Business and Management, 5(4), 118-132.
60 Youngjin, G., & Sujeong, H. (2020). Effects of the Adversity Quotient on Turnover Intention of New Nurses in General Hospitals: Focusing on the Mediating Effect of Reality Shock. Journal of Korean Academy of Nursing Administration, 26(5), 457-467. https://doi.org/10.11111/jkana.2020.26.5.457   DOI
61 Zivkovic, A., Franjkovic, J., & Dujak, D. (2021). The role of organizational commitment in employee turnover in logistics activities of food supply chain. LogForum, 17(1), 25-36. https://doi.org/10.17270/J.LOG.2021.536   DOI
62 Stoltz, P. G. (2007). Adversity quotient: Turning obstacles into opportunities. Jakarta: PT Grasindo.
63 Song, J.-H., & Woo, H.-Y. (2015). Study on AQ (adversity quotient), job satisfaction and turnover intention according to work units of clinical nursing staff in Korea. Indian Journal of Science and Technology, 8(S8), 74-78. https://doi.org/10.17485/ijst/2015/v8iS8/71503   DOI
64 Song, L., & Yang, L. (2020). Effect of organizational justice on affective organizational commitment: mediating role of perceived organizational support. Psychology and Behavioral Sciences, 9(5), 61-67. https://doi.org/10.11648/j.pbs.20200905.11   DOI
65 Song, X., Lowman, G. H., & Harms, P. (2020). Justice for the crowd: organizational justice and turnover in crowd-based labor. Administrative Sciences, 10(93), 1-37. https://doi.org/10.3390/admsci 10040093.   DOI
66 Tansiongco, L. N., & Ibarra, L. P. (2020). Educational leader's adversity quotient, management style and job performance: Implications to school leadership. Indonesian Research Journal in Education, 4(2I), 386-401.
67 Ablana, M. V. V., Isidro, D. J., & Cabrera, G. A. (2016). Correlation between adversity quotient and job performance of LGU employees of Tayabas City: input to effective public personnel management. Journal of Research of the College of Arts and Sciences, Southern Luzon State University, Lucban, Quezon, PH, 8(2), 109-122.
68 Ahmed, Z., Sabir, S., Khosa, M., Ahmad, I., & Bilal, M. A. (2016). Impact of employee turnover on organizational effectiveness in telecommunication sector of Pakistan. IOSR Journal of Business and Management (IOSR-JBM), 18(11), 128-136. https://doi.org/10.9790/487X-181104128136
69 Asadullah, M. A., Akram, A., Imran, H., & Arain, G. A. (2017). When and which employees feel obliged: a personality perspective of how organizational identification develops. Rev. Psicol. Del Trabajo y de las Organ, 33, 125-135. https://doi.org/10.1016/j.rpto.2017.02.002   DOI
70 Swalhi, A., Zgoulli, S., & Hofaidhllaoui, M. (2017). The influence of organizational justice on job performance: the mediating effect of affective commitment. Journal of Management Development, 36, 542-559. https://doi.org/10.1108/JMD-11-2015-0162   DOI
71 Yesil, H., Otken, A. B., & Beser, H. S. G. (2017). Organizational justice as a determinant of affective commitment and silence of employees. PressAcademia Procedia (PAP), 3, 825-840. http://doi.org/10.17261/Pressacademia.2017.435   DOI
72 Astiti, M. W., & Surya, I. B. K. (2020). The role of organizational commitments in mediating the effect of work motivation and job satisfaction towards turnover intention on nurses private hospital. International Research Journal of Management, IT and Social Sciences, 8(1), 25-34. https://doi.org/10.21744/irjmis.v8n1.1101   DOI
73 Beardwell, V., & Thompson, V. (2017). Human resource management: A contemporary approach (8th ed.). London: Pearson Education Limited.
74 Chong, A., Hussain, I. A., Ahmad, N., Singh, J. S. K. (2021). Organisation justice towards' employees voluntary turnover: A perspective of SMEs in Malaysia. International Journal of Human Resource Studies, 11(2), 58-70. https://doi.org/10.5296/ijhrs.v11i2.18459   DOI
75 Van Griethuijsen, R. A. L. F., van Eijck, M. W., Haste, H., den Brok, P. J., Skinner, N. C., Mansour, N., Gencer, A. S., & BouJaoude, A. (2014). Global patterns in students' views of science and interest in science. Research in Science Education, 45(4), 581-603. https://doi.org/10.1007/s11165-014-9438-6   DOI