Service Quality and Consumer Satisfaction: An Empirical Study in Indonesia |
LUKMAN, Lukman
(Faculty of Business and Economics, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
SUJIANTO, Agus Eko (Faculty of Islamic Economics and Business, Institut Agama Islam Negeri Tulungagung) WALUYO, Agus (Faculty of Islamic Economics and Business, Institut Agama Islam Negeri Salatiga) YAHYA, Muchlis (Faculty of Islamic Economics and Business, Universitas Islam Negeri Walisongo Semarang) |
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