Browse > Article
http://dx.doi.org/10.13106/jafeb.2021.vol8.no5.1079

The Effect of Cultural Dimensions on Knowledge-Sharing Intentions: Evidence from Higher Education Institutions in Jordan  

AL HAWAMDEH, Nayel (Management Information Systems, Business Administration Department, College of Business, Tafila Technical University)
AL QATAMIN, Ali (Admission and Registration Department, Tafila Technical University)
Publication Information
The Journal of Asian Finance, Economics and Business / v.8, no.5, 2021 , pp. 1079-1089 More about this Journal
Abstract
The current study aims to examine the effect of Hofstede's dimensions of culture on the intention of sharing knowledge in higher education institutions (HEIs) in Jordan. In the literature, researchers have given limited attention to such an effect. Therefore, by adopting Hofstede's framework, the current study attempts to investigate how Jordan's cultural context impacts on the intentions to share knowledge in HEIs. This study applied quantitative research methods to investigate the effect of Hofstede's cultural dimensions on knowledge-sharing intentions. In total, 307 questionnaires were collected from employees in Jordanian universities and, then, tested using descriptive and regression analytical methods. The study results show that culture dimensions influence knowledge-sharing intention and that each dimension plays a different role in enhancing this knowledge-sharing intention. More specifically, it was found that long-term orientation, collectivism and high uncertainty avoidance had a positive effect on knowledge-sharing intention, while cultural masculinity and power distance had no negative effect. Based on these results, the study makes several recommendations, the most important of which is the promotion of cultural values that encourage intention to share knowledge. Also, more qualitative research is needed to explore in depth the effective means that encourage intentions to share different types of knowledge.
Keywords
Cultural Dimensions; Knowledge-Sharing Intentions; Higher Education Institutes; Jordan;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Fullwood, R., Rowley, J., & McLean, J. (2019). Exploring the factors that influence knowledge sharing between academics. Journal of Further and Higher Education, 43(8), 1051-1063. https://doi.org/10.1080/0309877X.2018.1448928   DOI
2 Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.   DOI
3 Al Hawamdeh, N., & Al-edenat, M. (2019). Determinants of Barriers to Knowledge Sharing in the Jordanian Hospitality Industry. International Business Research, 12(7), 121-132. https://doi.org/10.5539/ibr.v12n7p121   DOI
4 Albawwat, I. E., Al-Hajaia, M. E., & Al Frijat, Y. S. (2021). The Relationship Between Internal Auditors' Personality Traits, Internal Audit Effectiveness, and Financial Reporting Quality: Empirical Evidence from Jordan. The Journal of Asian Finance, Economics and Business, 8(4), 797-808. https://doi.org/10.13106/JAFEB.2021.VOL8.NO4.0797   DOI
5 Goswami, A. K., Agrawal, R. K., & Goswami, M. (2020). Influence of national culture on knowledge management process: literature review and research agenda. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-04-2020-0171   DOI
6 Gupta, B., Sharma, N. K., & Ganesh, C. (2009). The influence of organisational cultural values, reward, time, self-esteem and job security on knowledge sharing intentions among managers. International Journal of Indian Culture and Business Management, 2(2), 125-143. https://doi.org/10.1504/IJICBM.2009.02234   DOI
7 Hauke, A. (2006). Impact of cultural differences on knowledge transfer in British, Hungarian and Polish enterprises (No. 50.2006). Nota di Lavoro.
8 Hoa, N. D., Thanh, V. B., Mai, V. T., Tung, L. V., & Quyen, H. V. T. (2020). Knowledge Sharing Influence on Innovation: A Case of Textile and Garment Enterprises in Vietnam. Journal of Asian Finance, Economics and Business, 7(7), 555-563. https://doi.org/10.13106/jafeb.2020.vol7.no7.555   DOI
9 Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations. New York: Sage Publications.
10 Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture, 2(1), 2307-0919.   DOI
11 Ilknur, U. C. A. R., Cetin, C., Senturan, S., & Demiralay, T. (2017). The Relationship Between Organizational Culture And Knowledge Sharing: A Research On Participation Banking Sector. Research Journal of Business and Management, 4(3), 347-358. https://doi.org/10.17261/Pressacademia.2017.712   DOI
12 Klepic, Z., & Madzar, D. (2017). The Impact of Organizational Culture on Knowledge Management in Small and Medium Enterprises. Tourism in South East Europe, 4, 259-266. https://doi.org/10.20867/tosee.04.48   DOI
13 Al-Kurdi, O. F., El-Haddadeh, R., & Eldabi, T. (2020). The role of organisational climate in managing knowledge sharing among academics in higher education. International Journal of Information Management, 50, 217-227. https://doi.org/10.1016/j.ijinfomgt.2019.05.018   DOI
14 Janz, B. D., & Prasarnphanich, P. (2003). Understanding the antecedents of effective knowledge management: The importance of a knowledge-centered culture. Decision Sciences, 34(2), 351-384. https://doi.org/10.1111/1540-5915.02328   DOI
15 Jin, C. (2012, November). The effect of long-term orientation on knowledge sharing-A mediate model. In 2012 International Symposium on Management of Technology (ISMOT) (pp. 382-384). IEEE. https://doi.org/10.1109/ISMOT.2012.6679498   DOI
16 Jolaee, A., Nor, K. M., Khani, N., & Yusoff, R. M. (2014). Factors affecting knowledge sharing intention among academic staff. International Journal of Educational Management, 28(4), 413-431. https://doi.org/10.1108/IJEM-03-2013-0041   DOI
17 Kim, S. S. (2019). The effect of social contexts and formation of individualism-collectivism orientation on knowledge sharing intention: the case of workers in Korea. Journal of Knowledge Management, 24(2), 196-215. https://doi.org/10.1108/JKM-06-2019-0284   DOI
18 Kucharska, W., & Bedford, D. A. (2019). Knowledge sharing and organizational culture dimensions: does job satisfaction matter? Electronic Journal of Knowledge Management, 17(1), 1-18. https://dx.doi.org/10.2139/ssrn.3406496   DOI
19 Almulhim, A. F. (2020). Linking knowledge sharing to innovative work behaviour: the role of psychological empowerment. Journal of Asian Finance, Economics and Business, 7(9), 549-560. https://doi.org/10.13106/jafeb.2020.vol7.no9.549   DOI
20 Al-Kurdi, O., El-Haddadeh, R., & Eldabi, T. (2018). Knowledge sharing in higher education institutions: a systematic review. Journal of Enterprise Information Management, 31(2), 226-246. https://doi.org/10.1108/JEIM-09-2017-0129   DOI
21 Ardichvili, A., Maurer, M., Li, W., Wentling, T., & Stuedemann, R. (2006). Cultural influences on knowledge sharing through online communities of practice. Journal of knowledge management, 10(1), 94-107. https://doi.org/10.1108/13673270610650139   DOI
22 Arpaci, I., & Baloglu, M. (2016). The impact of cultural collectivism on knowledge sharing among information technology majoring undergraduates. Computers in Human Behavior, 56, 65-71. https://doi.org/10.1016/j.chb.2015.11.031   DOI
23 Bashir, S., & Usuro, A. (2017). The relationship of long-term orientation with knowledge sharing in virtual community. Communications of the IIMA, 15(2), 4. https://scholarworks.lib.csusb.edu/ciima/vol15/iss2/4
24 Lee, J. N. (2001). The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success. Information & Management, 38(5), 323-335. https://doi.org/10.1016/S0378-7206(00)00074-4   DOI
25 Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135-149. https://doi.org/10.1177%2F0165551506068174   DOI
26 Attar, M. M. (2020). Organizational Culture, Knowledge Sharing, and Intellectual Capital: Directions for Future Research. International Journal of Business and Economics Research, 9(1), 11-20. https://doi: 10.11648/j.ijber.20200901.12   DOI
27 Bagais, O. A., Aljaaidi, K. S., & Al-Moataz, E. S. (2020). Knowledge Sharing Among Accounting Students: An Exploratory Study. Journal of Asian Finance, Economics and Business, 7(11), 557-561. https://doi.org/10.13106/jafeb.2020.vol7.no11.557   DOI
28 Bandura, A., & National Institute of Mental Health. (1986). Social foundations of thought and action. Upper Saddle River, NJ: Prentice-Hall.
29 Quarchioni, S., Paternostro, S., & Trovarelli, F. (2020). Knowledge management in higher education: a literature review and further research avenues. Knowledge Management Research & Practice, 1-16. https://doi.org/10.1080/14778238.2020.1730717   DOI
30 Martin, J. S., & Marion, R. (2005). Higher education leadership roles in knowledge processing. The Learning Organization: An International Journal, 12(2), 140-151. https://doi.org/10.1108/09696470510583520   DOI
31 Ray, D. (2014), Overcoming cross-cultural barriers to knowledge management using social media, Journal of Enterprise Information Management, 27(1), 45-55. https://doi.org/10.1108/JEIM-09-2012-0053   DOI
32 Raza, I., & Awang, Z. (2020). Knowledge-sharing practices in higher educational institutes of Islamabad, Pakistan: an empirical study based on theory of planned behavior. Journal of Applied Research in Higher Education. https://doi.org/10.1108/JARHE-03-2020-0068   DOI
33 Rivera-Vazquez, J. C., Ortiz-Fournier, L. V., & Flores, F. R. (2009). Overcoming cultural barriers for innovation and knowledge sharing. Journal of Knowledge Management, 13(5), 254-270. https://doi.org/10.1108/13673270910988097   DOI
34 Malle, B. F., & Knobe, J. (1997). The folk concept of intentionality. Journal of Experimental Social Psychology, 33(2), 101-121. https://doi.org/10.1006/jesp.1996.1314   DOI
35 Schein, E. H. (1984). Culture as an environmental context for careers. Journal of Organizational Behavior, 5(1), 71-81. https://doi.org/10.1002/job.4030050107   DOI
36 Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. Hoboken, NJ: John Wiley & Sons.
37 Warshaw, P. R., & Davis, F. D. (1985). Disentangling behavioral intention and behavioral expectation. Journal of Experimental Social Psychology, 21(3), 213-228. https://doi.org/10.1016/0022-1031(85)90017-4   DOI
38 Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 87-111. https://doi.org/10.2307/25148669   DOI
39 Bibi, S., & Ali, A. (2017). Knowledge sharing behavior of academics in higher education. Journal of Applied Research in Higher Education, 9(4), 550-564. https://doi.org/10.1108/JARHE-11-2016-0077   DOI
40 Boateng, H., & Agyemang, F. G. (2015). The role of culture in knowledge sharing in a public-sector organization in Ghana: Revisiting Hofstede's model. International Journal of Public Administration, 38(7), 486-495. https://doi.org/10.1080/01900692.2014.949743   DOI
41 Chedid, M., Alvelos, H., & Teixeira, L. (2020). Individual factors affecting attitude toward knowledge sharing: an empirical study on a higher education institution. VINE Journal of Information and Knowledge Management Systems. https://doi.org/10.1108/VJIKMS-01-2020-0015   DOI
42 Campbell, M. J. (2009). Identification of Organizational Cultural Factors That Impact Knowledge Sharing. Eugene, OR: Masters thesis, University of Oregon. http://hdl.handle.net/1794/9477
43 Chang, Y. W., Hsu, P. Y., Shiau, W. L., & Tsai, C. C. (2015). Knowledge sharing intention in the United States and China: a cross-cultural study. European Journal of Information Systems, 24(3), 262-277. https://doi.org/10.1057/ejis.2014.28   DOI
44 Chauhan, N., & Bontis, N. (2004). Organisational learning via groupware: a path to discovery or disaster? International Journal of Technology Management, 27(6-7), 591-610. https://doi.org/10.1504/IJTM.2004.004904   DOI
45 Chiu, C. K., Lin, C. P., Tsai, Y. H., & Teh, S. F. (2018). Enhancing knowledge sharing in high-tech firms. Cross Cultural & Strategic Management, 25(3), 468-491. https://doi.org/10.1108/CCSM-03-2017-0034   DOI
46 Yu, M. (2014). Examining the effect of individualism and collectivism on knowledge sharing intention: an examination of tacit knowledge as moderator. Chinese Management Studies, 8(1), 149-166. https://doi.org/10.1108/CMS-06-2011-0037   DOI
47 Wilkesmann, U., Fischer, H., & Wilkesmann, M. (2009). Cultural characteristics of knowledge transfer. Journal of Knowledge Management, 13(6), 464-477. https://doi.org/10.1108/13673270910997123   DOI
48 Wu, M. (2006). Hofstede's cultural dimensions 30 years later: A study of Taiwan and the United States. Intercultural Communication Studies, 15(1), 33.
49 Yoo, B., Donthu, N., & Lenartowicz, T. (2011). Measuring Hofstede's five dimensions of cultural values at the individual level: Development and validation of CVSCALE. Journal of International Consumer Marketing, 23(3-4), 193-210. https://doi.org/10.1080/08961530.2011.578059   DOI
50 Yoon, C. (2009). The effects of national culture values on consumer acceptance of e-commerce: Online shoppers in China. Information & Management, 46(5), 294-301. https://doi.org/10.1016/j.im.2009.06.001   DOI
51 Zain, R. S., Mutalib, S. K. M. S. A., Dzulkafli, N., Aziz, A. S. N., Rosli, N. A., Yusuf, F. H., & Abidin, H. T. (2019). Factors Affecting Knowledge Sharing Intention among Academic Staff. In: Proceedings of the Second International Conference on the Future of ASEAN (ICoFA) 2017-Volume 1 (pp. 209-218). Berlin: Springer.
52 Zhang, X., De Pablos, P. O., & Xu, Q. (2014). Culture effects on the knowledge sharing in multi-national virtual classes: A mixed method. Computers in Human Behavior, 31, 491-498. https://doi.org/10.1016/j.chb.2013.04.021   DOI
53 Farrukh, M., Sajid, M., Zreen, A., & Khalid, R. (2019). Knowledge sharing in higher education institutes. Journal of Applied Research in Higher Education, 12(2), 311-329. https://doi.org/10.1108/JARHE-11-2018-0228   DOI
54 Chow, C. W., Deng, F. J., & Ho, J. L. (2000). The openness of knowledge sharing within organizations: A comparative study of the United States and the People's Republic of China. Journal of Management Accounting Research, 12(1), 65-95. https://doi.org/10.2308/jmar.2000.12.1.65   DOI
55 Collis, J., & Hussey, R. (2013). Business research: A practical guide for undergraduate and postgraduate students. New York: Macmillan International Higher Education.
56 De Mooij, M., & Hofstede, G. (2002). Convergence and divergence in consumer behavior: implications for international retailing. Journal of Retailing, 78(1), 61-69. https://doi.org/10.1016/S0022-4359(01)00067-7   DOI
57 Dorfman, P. W., & Howell, J. P. (1988). Dimensions of national culture and effective leadership patterns: Hofstede revisited. Advances in International Comparative Management, 3(1), 127-150.
58 Drucker, P. F. (1995). The age of social transformation. Ottawa, ON: Centre Canadien de Gestion.
59 Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
60 Ford, D. P., & Chan, Y. E. (2003). Knowledge sharing in a multicultural setting: a case study. Knowledge Management Research & Practice, 1(1), 11-27. https://doi.org/10.1057/palgrave.kmrp.8499999   DOI
61 Fullwood, R., Rowley, J., & Delbridge, R. (2013). Knowledge sharing amongst academics in UK universities. Journal of Knowledge Management, 17(1), 123-136. https://doi.org/10.1108/13673271311300831   DOI