The Impact of E-Service Quality and Satisfaction on Customer Loyalty: Empirical Evidence from Internet Banking Users in Indonesia |
SASONO, Ipang
(STMIK Insan Pembangunan)
JUBAEDI, Ahmad Dedi (Universitas Serang Raya) NOVITASARI, Dewiana (STIE Insan Pembangunan) WIYONO, Nuri (STMIK Insan Pembangunan) RIYANTO, Riyanto (STMIK Insan Pembangunan) OKTABRIANTO, Oktabrianto (STMIK Insan Pembangunan) JAINURI, Jainuri (STMIK Insan Pembangunan) WARUWU, Hatoli (STIE Insan Pembangunan) |
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