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http://dx.doi.org/10.13106/jafeb.2021.vol8.no1.507

Relationship between Workplace Spirituality, Organizational Commitment and Organizational Citizenship Behavior  

UTAMI, Ni Made Satya (Faculty of Economics and Business, Mahasaraswati University Denpasar)
SAPTA, I Ketut Setia (Faculty of Economics and Business, Mahasaraswati University Denpasar)
VERAWATI, Yenny (Faculty of Economics and Business, Mahasaraswati University Denpasar)
ASTAKONI, I Made Purba (Faculty of Economics and Business, Handayani Indonesian College of Management)
Publication Information
The Journal of Asian Finance, Economics and Business / v.8, no.1, 2021 , pp. 507-517 More about this Journal
Abstract
The research objective was to analyze the effect of work behavior on organizational citizenship behavior (OCB) and organizational commitment. For this, we analyze the effect of organizational commitment on OCB and analyze organizational commitment as a mediating variable in the relationship between workplace behavior and OCB. This study employed survey data for 80 employees of 12 village credit institutions in the Badung Regency. Observation is one way to obtain primary data. It is done by observing the object, which is the primary source of data, and conducting direct observations of the research location to determine the circumstances and problems. This research uses data collection techniques: 1) interviews conducted with employees working in Badung Regency both in managers and staff positions. 2) Questionnaire, namely, by using several closed questions given to the Badung Regency employees regarding workplace spirituality, organizational commitment, and OCB. The analysis technique used the partial least squares (PLS) approach and the Sobel test. The results show that workplace spirituality does not affect OCB but positively affects organizational commitment. Also, organizational commitment has a positive effect on OCB. The major findings are organizational commitment acts as a mediating variable in the relationship between workplace spirituality and OCB.
Keywords
Organizational Citizenship Behavior; Organizational Commitment; Workplace Spirituality;
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