Browse > Article
http://dx.doi.org/10.13106/jafeb.2020.vol7.no8.577

Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance  

PAAIS, Maartje (Department of Management, Faculty of Economics, Universitas Kristen Indonesia Maluku)
PATTIRUHU, Jozef R. (Department of Financial Management, Faculty of Economics, Universitas Pattimura)
Publication Information
The Journal of Asian Finance, Economics and Business / v.7, no.8, 2020 , pp. 577-588 More about this Journal
Abstract
The study investigates by empirical methods the effect of motivation, leadership, and organizational culture on job satisfaction, and employee performance at Wahana Resources Ltd North Seram District, Central Maluku Regency, Indonesia. This examination intends to be a critical review for academics researching the field of human resources management (HRM). The study's sample consisted of 155 employees who were selected using the Proportionate Stratified Random Sampling method. At the same time, data were collected using a questionnaire and then analyzed using the Structural Equation Modeling on Amos. The results of data analysis showed that work motivation and organizational culture had a positive and significant effect on performance, but did not significantly influence employee job satisfaction. While leadership has a substantial impact on employee job satisfaction, it does not affect performance. The results of testing the coefficient of determination show that job satisfaction is influenced for 57.4% by motivation, leadership, and culture variables, while employee performance variables are influenced for 73.5% by motivation, leadership, culture, and job satisfaction variables. Other factors outside this study influence the rest. Motivation, leadership, and organizational culture of employees need to be improved to increase job satisfaction. Invariably, if employee job satisfaction increases, employee performance will also increase.
Keywords
Motivation; Leadership; Organization Culture; Work Satisfaction; Employee Performance;
Citations & Related Records
Times Cited By KSCI : 22  (Citation Analysis)
연도 인용수 순위
1 Akob, M., Arianty, R., & Putra, A. H. P. K. (2020). The mediating role of distribution Kahns engagement: An empirical evidence of salesforce in Indonesia. Journal of Asian Finance, Economics and Business, 7(2), 249-260. https://doi.org/10.13106/jafeb.2020.vol7.no2.249   DOI
2 Arfah, A., & Aditya, H. P. K. P. (2019). Analysis of Productivity and Distribution of Female Workers in FB's Industries. Journal of Distribution Science, 17(3), 31-39. https://doi.org/10.15722/jds.17.03.201903.31   DOI
3 Arshadia, N. (2010). Necessary need satisfaction, work motivation, and job performance in an industrial company in Iran. Procedia - Social and Behavioral Sciences, 5(January), 1267-1272. https://doi.org/10.1016/j.sbspro.2010.07.273   DOI
4 Braun, S., Peus, C., Weisweiler, S., & Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. Leadership Quarterly, 24(1), 270-283. https://doi.org/10.1016/j.leaqua.2012.11.006   DOI
5 Brown, D. (2014). The Future of Reward Management. Compensation & Benefits Review, 46(3), 147-151. https://doi.org/10.1177/0886368714549303   DOI
6 Chawla, D., Dokadia, A., & Rai, S. (2017). Multigenerational Differences in Career Preferences, Reward Preferences and Work Engagement among Indian Employees. Global Business Review, 18(1), 181-197. https://doi.org/10.1177/0972150916666964   DOI
7 Chen, Y.-Y., Park, J., & Park, A. (2012). Existence, relatedness, or growth? Examining the turnover intention of public child welfare caseworkers from a human needs approach. Children and Youth Services Review, 34(10), 2088-2093. https://doi.org/https://doi.org/10.1016/j.childyouth.2012.07.002   DOI
8 Chiniara, M., & Bentein, K. (2016). Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfaction. Leadership Quarterly, 27(1), 124-141. https://doi.org/10.1016/j.leaqua.2015.08.004   DOI
9 Demircioglu, M. A., & Chen, C. A. (2019). Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation. Government Information Quarterly, 36(1), 51-60. https://doi.org/10.1016/j.giq.2018.11.008   DOI
10 Dong, L. N. T., & Phuong, N. N. D. (2018). Organizational justice, job satisfaction and organizational citizenship behavior in higher education institutions: A research proposition in Vietnam. Journal of Asian Finance, Economics and Business, 5(3), 113-119. https://doi.org/10.13106/jafeb.2018.vol5.no3.113   DOI
11 Eliyana, A., Ma'arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. https://doi.org/10.1016/j.iedeen.2019.05.001   DOI
12 Firman, A., Mustapa, Z., Ilyas, G. B., & Putra, A. H. P. K. (2020). Relationship of TQM on managerial perfomance: Evidence from property sector in Indonesia. Journal of Distribution Science, 18(1), 47-57. https://doi.org/10.15722/jds.18.01.20201.47   DOI
13 Guillen, M. F. (1994). Models of management: Work, authority, and organization in a comparative perspective. 1-432. University of Chicago Press.
14 Haerani, S., Sumardi, Hakim, W., Hartini, & Putra, A. H. P. K. (2020). Structural Model of Developing Human Resources Performance: Empirical Study of Indonesia States Owned Enterprises. Journal of Asian Finance, Economics and Business, 7(3), 211-221. https://doi.org/10.13106/jafeb.2020.vol7.no3.211   DOI
15 Hayati, K., & Caniago, I. (2012). Islamic Work Ethic: The Role of Intrinsic Motivation, Job Satisfaction, Organizational Commitment and Job Performance. Procedia - Social and Behavioral Sciences, 65(December), 272-277. https://doi.org/10.1016/j.sbspro.2012.11.122   DOI
16 Hulkko-Nyman, K., Sarti, D., Hakonen, A., & Sweins, C. (2012). Total rewards perceptions and work engagement in elder-care organizations. International Studies of Management and Organization, 42(1), 24-49. https://doi.org/10.2753/IMO0020-8825420102   DOI
17 Indahingwati, A., Launtu, A., Tamsah, H., Firman, A., Putra, A. H. P. K., & Aswari, A. (2019). How Digital Technology Driven Millennial Consumer Behaviour in Indonesia. Journal of Distribution Science, 17(8), 25-34. http://dx.doi.org/10.15722/jds.17.08.201908.25   DOI
18 Islam, Z. ul, Bangish, S. B., Muhammad, H., & Jehan, A. S. (2016). The Impact of HR Practices on Job satisfaction: A Case Study of Hotel Industry in Pakistan. Journal of Asian Finance, Economics and Business, 3(1), 43-48. https://doi.org/10.13106/jafeb.2016.vol3.no1.43.   DOI
19 Kammerhoff, J., Lauenstein, O., & Schutz, A. (2019). Leading toward harmony - Different types of conflict mediate how followers' perceptions of transformational leadership are related to job satisfaction and performance. European Management Journal, 37(2), 210-221. https://doi.org/10.1016/j.emj.2018.06.003   DOI
20 Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (Vol. 2). New York, NY: Wiley.
21 Kim, S. J., & Chung, E. K. (2019). The effect of organizational justice as perceived by occupational drivers on traffic accidents: Mediating effects of job satisfaction. Journal of Safety Research, 68(February), 27-32. https://doi.org/10.1016/j.jsr.2018.11.001   DOI
22 Lamond, D. (2003). Henry Mintzberg vs Henri Fayol: of lighthouses, cubists and the emperor's new clothes. Journal of Applied Management and Entrepreneurship, 8(4), 5-23.
23 Lewis, C. C., & Abdul-Hamid, H. (2006). Implementing effective online teaching practices: Voices of exemplary faculty. Innovative Higher Education, 31(2), 83-98. https://doi.org/10.1007/s10755-006-9010-z   DOI
24 Limaj, E., & Bernroider, E. W. N. (2019). The roles of absorptive capacity and cultural balance for exploratory and exploitative innovation in SMEs. Journal of Business Research, 94(September), 137-153. https://doi.org/10.1016/j.jbusres.2017.10.052   DOI
25 Mappamiring, M., Akob, M., & Putra, A. H. P. K. (2020). What Millennial Workers Want? Turnover or Intention to Stay in Company. Journal of Asian Finance, Economics and Business, 7(5), 237-248. https://doi.org/10.13106/jafeb.2020.vol7.no5.237   DOI
26 Marinak, B. A., & Gambrell, L. B. (2008). Intrinsic motivation and rewards: What sustains young children's engagement with text? Literacy Research and Instruction, 47(1), 9-26. https://doi.org/10.1080/19388070701749546   DOI
27 Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals' job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64-75. https://doi.org/10.1016/j.pubrev.2018.11.002   DOI
28 Miller, D. (2006). Strategic human resource management in department stores: An historical perspective. Journal of Retailing and Consumer Services, 13(2), 99-109. https://doi.org/10.1016/j.jretconser.2005.08.012   DOI
29 Mitchell, R., Schuster, L., & Jin, H. S. (2020). Gamification and the impact of extrinsic motivation on needs satisfaction: Making work fun?. Journal of Business Research, 106(November), 323-330. https://doi.org/10.1016/j.jbusres.2018.11.022   DOI
30 Mitchell, T. R., & Scott, W. G. (1987). Leadership failures, the distrusting public, and prospects of the administrative state. Public Administration Review, 47(6), 445-452.   DOI
31 Nguyen, H. M., Mai, L. T., & Huynh, T. L. (2019). The Role of Transformational Leadership toward Work Performance through Intrinsic Motivation: A Study in the Pharmaceutical Field in Vietnam. Journal of Asian Finance, Economics and Business, 6(4), 201-212. https://doi.org/10.13106/jafeb.2019.vol6.no4.201   DOI
32 Nurhilalia, Rahman Kadir, A., Mahlia, M., Jusni, & Aditya, H. P. K. P. (2019). Determinant of market orientation on SME performance: RBV and SCP perspective. Journal of Distribution Science, 17(9). 35-45. https://doi.org/10.15722/jds.17.09.201909.35   DOI
33 Pigors, P. (1933). Leadership and domination among children, 140-157. Houghton Mifflin Company
34 Schwartz, H. S. (2018). Organization in the age of hysteria. In: Society against Itself (pp. 163-189). London, UK: Routledge.
35 Silla, I., Navajas, J., & Koves, G. K. (2017). Organizational culture and a safety-conscious work environment: The mediating role of employee communication satisfaction. Journal of Safety Research, 61(June), 121-127. https://doi.org/10.1016/j.jsr.2017.02.005   DOI
36 Spender, J.-C., & Kijne, H. (2012). Scientific Management: Frederick Winslow Taylor's Gift to the World?. Berlin Heidelberg, Germany: Springer Science & Business Media.
37 Stogdill, R. M. (1974). Handbook of leadership: A survey of theory and research. New York, NY: Free Press.
38 Stone, D. L., Stone-Romero, E. F., & Lukaszewski, K. M. (2007). The impact of cultural values on the acceptance and effectiveness of human resource management policies and practices. Human Resource Management Review, 17(2), 152-165. https://doi.org/10.1016/j.hrmr.2007.04.003   DOI
39 Suong, H. T. T., Thanh, D. D., & Dao, T. T. X. (2019). The Impact of Leadership Styles on the Engagement of Cadres, Lecturers and Staff at Public Universities - Evidence from Vietnam. Journal of Asian Finance, Economics and Business, 6(1), 273-280. http://doi.org/10.13106/jafeb.2019.vol6.no1.273   DOI
40 Thanh, T., Doan, T., Cam, L., Nguyen, T., Dan, T., & Nguyen, N. (2020). Emotional Intelligence and Project Success. The Roles of Transformational Leadership and Organizational Commitment. 7(3), 223-233. https://doi.org/10.13106/jafeb.2020.vol7.no3.223
41 Van den Berghe, L., Soenens, B., Aelterman, N., Cardon, G., Tallir, I. B., & Haerens, L. (2014). Within-person profiles of teachers' motivation to teach: Associations with need satisfaction at work, need-supportive teaching, and burnout. Psychology of Sport and Exercise, 15(4), 407-417. https://doi.org/10.1016/j.psychsport.2014.04.001   DOI
42 Yang, H.-C., & Kim, Y.-E. (2018). The Effects of Corporate Social Responsibility on Job Performance: Moderating Effects of Authentic Leadership and Meaningfulness of Work. Journal of Asian Finance, Economics and Business, 5(3), 121-132. http://doi.org/10.13106/jafeb.2018.vol5.no3.121   DOI