1 |
Fan, Y.-W., Miao, Y.-F., Fang, Y.-H., & Lin, R.-Y. (2013). Establishing the Adoption of Electronic Word-of-Mouth through Consumers' Perceived Credibility. International Business Research, 6(3), 58-65. https://doi.org/10.5539/ibr.v6n3p58
|
2 |
Hennig-Thurau, T., & Walsh, G. (2003). Electronic word-of-mouth: Motives for and consequences of reading customer articulations on the Internet. International Journal of Electronic Commerce, 8(2), 51-74. https://doi.org/10.1080/10864415.2003.11044293
DOI
|
3 |
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumeropinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18, 38-52. https://doi.org/10.1002/dir.10073
DOI
|
4 |
Shen, X. L., Cheung, C. M. K., & Lee, M. K. O. (2013). What leads students to adopt information from Wikipedia? An empirical investigation into the role of trust and information usefulness. British Journal of Educational Technology, 44(3), 502-517. https://doi.org/10.1111/j.1467-8535.2012.01335.x
DOI
|
5 |
Sher, P. J., & Lee, S.-H. (2009). Consumer Skepticism and Online Reviews: An Elaboration Likelihood Model Perspective. Social Behavior and Personality, 37(1), 137-144. https://doi.org/10.2224/sbp.2009.37.1.137
DOI
|
6 |
Sussman, S. W., & Siegal, W. S. (2003). Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption. Information Systems Research, 14(1), 47-65. https://doi.org/10.1287/isre.14.1.47.14767
DOI
|
7 |
Tamar, W. (2016). Are fake online reviews killing consumer confidence? - Marketing Land. Retrieved April 6, 2018, from https://marketingland.com/fake-online-reviewskilling-consumer-confidence-194239
|
8 |
Tseng, S. Y., & Wang, C. N. (2016). Perceived risk influence on dual-route information adoption processes on travel websites. Journal of Business Research, 69(6), 2289-2296. https://doi.org/10.1016/j.jbusres.2015.12.044
DOI
|
9 |
Venkatesh, V., & Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences, 39(2), 273-315. https://doi.org/10.1111/j.1540-5915.2008.00192.x
DOI
|
10 |
Wang, Y. (2018). Online Purchase Intention Based on TAM and IAM: A Literature Review. International Journal of E-Education, e-Business, e-Management and e-Learning, 8(2), 66-73. https://doi.org/10.17706/ijeeee.2018.8.2.66-73
DOI
|
11 |
Zhang, X., Ko, M., & Carpenter, D. (2016). Development of a scale to measure skepticism toward electronic word-of-mouth. Computers in Human Behavior, 56, 198-208. https://doi.org/10.1016/j.chb.2015.11.042
DOI
|
12 |
Zhao, Y., Yang, S., Narayan, V., & Zhao, Y. (2013). Modeling Consumer Learning from Online Product Reviews. Marketing Science, 32(1), 153-169. https://doi.org/10.1287/mksc.1120.0755
DOI
|
13 |
Huete-Alcocer, N. (2017). A Literature Review of Word of Mouth and Electronic Word of Mouth: Implications for Consumer Behavior. Frontiers in Psychology, 8, 1256. https://doi.org/10.3389/fpsyg.2017.01256
DOI
|
14 |
Ahmad, W., & Sun, J. (2018). Modeling consumer distrust of online hotel reviews. International Journal of Hospitality Management, 71, 77-90. https://doi.org/10.1016/j.ijhm.2017.12.005
DOI
|
15 |
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
DOI
|
16 |
Hovland. (1948). Social Communication. Social Communication., 92(5), 371-375. http://www.jstor.org/stable/3143048
|
17 |
Hussain, S., Ahmed, W., Jafar, R. M. S., Rabnawaz, A., & Jianzhou, Y. (2017). eWOM source credibility, perceived risk, and food product customer's information adoption. Computers in Human Behavior, 66, 96-102. https://doi.org/10.1016/j.chb.2016.09.034
DOI
|
18 |
Munzel, A. (2016). Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus. Journal of Retailing and Consumer Services, 32, 96-108. https://doi.org/10.1016/j.jretconser.2016.06.002
DOI
|
19 |
Hussain, S., Guangju, W., Jafar, R. M. S., Ilyas, Z., Mustafa, G., & Jianzhou, Y. (2018). Consumers' online information adoption behavior: Motives and antecedents of electronic word of mouth communications. Computers in Human Behavior, 80, 22-32. https://doi.org/10.1016/j.chb.2017.09.019
DOI
|
20 |
Luca, M., & Zervas, G. (2016). Fake it till you make it: Reputation, competition, and yelp review fraud. Management Science, 62(12), 3412-3427. https://doi.org/10.1287/mnsc.2015.2304
DOI
|
21 |
Nakayama, M., & Wan, Y. (2017). Exploratory study on anchoring: Fake vote counts in consumer reviews affect judgments of information quality. Journal of Theoretical and Applied Electronic Commerce Research, 12(1). https://doi.org/10.4067/S0718-18762017000100002
DOI
|
22 |
Petty, R. E., & Cacioppo, J. T. (1986). The Elaboration Likelihood Model of Persuasion. Communication and Persuasion, 19, 1-24. https://doi.org/10.1007/978-1-4612-4964-1_1
|
23 |
Chou, C. H., Wang, Y. S., & Tang, T. I. (2015). Exploring the determinants of knowledge adoption in virtual communities: A social influence perspective. International Journal of Information Management, 35(3), 364-376. https://doi.org/10.1016/j.ijinfomgt.2015.02.001
DOI
|
24 |
Cavazza, N., & Guidetti, M. (2014). Fake online reviews: A study on eWOM influence when suspicions arise. Psicologia Sociale, 9(1), 71-81. https://doi.org/10.1482/76369
|
25 |
Cheung, C. M. K., Lee, M. K. O., & Rabjohn, N. (2008). The impact of electronic word-of-mouth. Internet Research, 18(3), 229-247. https://doi.org/10.1108/10662240810883290
DOI
|
26 |
Cheung, M. Y., Luo, C., Sia, C. L., & Chen, H. (2009). Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations. International Journal of Electronic Commerce, 13(4), 9-38. https://doi.org/10.2753/JEC1086-4415130402
DOI
|
27 |
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers' purchase intentions: An extended approach to information adoption. Computers in Human Behavior, 61(October), 47-55. https://doi.org/10.1016/j.chb.2016.03.003
DOI
|