1 |
Alford, P., & Page, S. J. (2015). Marketing technology for adoption by small businesses. The Service Industries Journal, 35(11-12), 655-669. https://doi.org/10.1080/02642069.2015.1062884
DOI
|
2 |
Andjarwati, T., & Hermanto, A. (2018). Gap analysis and measurement of information technology readiness for improvement of competitive capabilities to small and medium enterprises in East Java. In: International Conference on Economics, Business and Economic Education (ICE-BEES) 2018 (pp. 12-26). Semarang City, Central Java, Indonesia, July 17-18. doi:10.18502/kss.v3i10.3115
DOI
|
3 |
Cuevas-vargas, H., Estrada, S., & Larios-gomez, E. (2016). The effects of ICTs as innovation facilitators for greater business performance. Evidence from Mexico. Procedia - Procedia Computer Science, 91, 47-56. https://doi.org/10.1016/j.procs.2016.07.040.
DOI
|
4 |
Dahliah, D., Kurniawan, A., & Putra, A. H. P. D. K. (2020). Analysis and Strategy of Economic Development Policy for SMEs in Indonesia. Journal of Asian Finance, Economics, and Business, 7(5), 103-110. https://doi.org/10.13106/jafeb.2020.vol7.no5.103
DOI
|
5 |
Eggers, F., Hatak, I., Kraus, S., & Niemand, T. (2017). Technologies that support marketing and market development in SMEs―Evidence from social networks. Journal of Small Business Management, 55(2), 270-302. https://doi.org/10.1111/jsbm.12313
DOI
|
6 |
Filieri, R. (2015). From market-driving to market-driven: An analysis of Benetton's strategy changes and its implications for long-term performance. Marketing Intelligence and Planning, 33(3), 238-257.
DOI
|
7 |
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.2307/3151312
DOI
|
8 |
Giotopoulos, I., Kontolaimou, A., Korra, E., & Tsakanikas, A. (2017). What drives ICT adoption by SMEs? Evidence from a large-scale survey in Greece. Journal of Business Research, 81, 60-69. https://doi.org/10.1016/j.jbusres.2017.08.007
DOI
|
9 |
Gregory, G. D., Ngo, L. V., & Karavdic, M. (2017). Developing e-commerce marketing capabilities and efficiencies for enhanced performance in business-to-business export ventures. Industrial Marketing Management, 78(2019), 146-157. https://doi.org/10.1016/j.indmarman.2017.03.002
DOI
|
10 |
Hair, J .F., Black, W. C., Babin, B. J., & Anderson, R. E. (2013), Multivariate data analysis (7th ed.), Harlow, UK: Pearson Education Limited
|
11 |
Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: antecedents and consequences. Journal of Marketing, 57(3), 53-70. https://doi.org/10.2307/1251854
DOI
|
12 |
Joensuu-Salo, S., Sorama, K., Viljamaa, A., & Varamaki, E. (2018). Firm performance among internationalized SMEs: The interplay of market orientation, marketing capability, and digitalization. Administrative Sciences, 8, 31. https://doi.org/10.3390/admsci8030031.
DOI
|
13 |
Kaplan, R. S., & Norton, D. P. (2004b). Strategy maps: Converting intangible assets into tangible outcomes. Boston, MA: Harvard Business School Press.
|
14 |
Jogaratnam, G. (2017). How organizational culture influences market orientation and business performance in the restaurant industry. Journal of Hospitality and Tourism Management, 31, 211-219. https://doi.org/10.1016/j.jhtm.2017.03.002
DOI
|
15 |
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecardtranslating strategy into action. Boston, MA: Harvard Business School Press.
|
16 |
Kaplan, R. S., & Norton, D. P. (2004a). Measuring the strategic readiness of intangible assets. Harvard Business Review, 82(2), 52-63.
|
17 |
Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. Journal of Marketing, 54(20), 1-18. https://doi.org/10.1177/002224299005400201
DOI
|
18 |
Kohli, A. K. (2017). Market orientation in a digital world, Global Business Review, 18(3), S203-S205.
DOI
|
19 |
Levitt, T. (1960). Marketing myopia. Harvard Business Review, 38(July-August), 45-56.
|
20 |
Li, Y., Zhao, Y., Tan, J., & Liu, Y. (2008). Moderating effects of entrepreneurial orientation on market orientation‐performance linkage: Evidence from Chinese small firms. Journal of Small Business Management, 46(1), 113-133. https://doi.org/10.1111/j.1540-627X.2007.00235.x
DOI
|
21 |
Lioukas, C. S., Reuer, J. J. & Zollo, M. (2016). Effects of information technology capabilities on strategic alliances: Implications for the resource‐based view. Journal of Management Studies, 53(2), 161-183. https://doi.org/10.1111/joms.12179
DOI
|
22 |
Napitupulu, D., Syafrullah, M., Rahim, R., Abdullah, D. & Setiawan, M. (2018). Analysis of user readiness toward ICT usage at the small and medium enterprises in South Tangerang. Journal of Physics Conference Series, 1007(1), 12-42. https://doi.org/10.1088/17426596/1007/1/012042/meta
DOI
|
23 |
Mahmood, M. A., & Mann, G. J. (1993). Measuring the organizational impact of information technology investment: An exploratory study. Journal of Management Information Systems, 10(1), 97-122, https://doi.org/10.1080/07421222.1993.11517992
DOI
|
24 |
Mikalef, P., & Pateli, A. (2017). Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA. Journal of Business Research, 70, 1-16. https://doi.org/10.1016/j.jbusres.2016.09.004
DOI
|
25 |
Nakasone, E., Torero, M., & Minten, B. (2014). The power of information: The ICT revolution in agricultural development. Annual Review of Resource Economics, 6, 533-550. https://doi.org/10.1146/annurev-resource-100913-012714
DOI
|
26 |
Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20-35. https://doi.org/10.2307/1251757
DOI
|
27 |
Nunnaly, J. C. (1967). Psychometric theory. New York, NY: McGraw-Hill.
|
28 |
Popa, S., Soto-acosta, P., & Perez-gonzalez, D. (2016). An investigation of the effect of electronic business on the financial performance of Spanish manufacturing SMEs. Technological Forecasting and Social Change, 136, 355-362. https://doi.org/10.1016/j.techfore.2016.08.012
DOI
|
29 |
Rigdon, E. (2016). Choosing PLS path modeling as an analytical method in European management research: A realist perspective. European Management Journal, 34. https://doi.org/10.1016/j.emj.2016.05.006.
DOI
|
30 |
Quinton, S., Canhoto, A., Molinillo, S., Pera, R., & Budhathoki, T. (2018). Conceptualizing a digital orientation: Antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26, 427-439. https://doi.org/10.1080/0965254X.2016.1258004.
DOI
|
31 |
Rigdon, E. E. (2012). Rethinking partial least squares path modeling: in praise of simple methods. Long Range Planning, 45(5-6), 341-358. https://doi.org/10.1016/j.lrp.2012.09.010
DOI
|
32 |
Sarstedt, M., Ringle, C., & Hair, J. (2017). Partial Least Squares Structural Equation Modeling (PLS-SLM). In: Handbook of Market Research, Ch 15, Springers. https://doi.org/10.1007/978-3-319-05542-8_15-1.
DOI
|
33 |
Simmons, G., Armstrong G. A., & Durkin, M. G. (2011) An exploration of small business website optimization: Enablers, influencers, and an assessment approach. International Small Business Journal, 29(5), 534-561. https://doi.org/10.1177/0266242610369945
DOI
|
34 |
Singh, S., Burgess, T., & Heap, J. (2016). Managing performance and productivity for organizational competitiveness. International Journal of Productivity and Performance Management, 65. DOI:10.1108/IJPPM-05-2016-0090.
DOI
|
35 |
Tajvidi, R., & Karami, A. (2017). The effect of social media on firm performance. Computers in Human Behavior. article in press. https://doi.org/10.1016/j.chb.2017.09.026
DOI
|
36 |
Truong, D. D., Nguyen, H., & Duong, T. Q. L. (2020). Factors influencing a balanced scorecard application in evaluating the performance of tourist firms. Journal of Asian Finance, Economics, and Business, 7(5), 217-224. https://doi.org/10.13106/jafeb.2020.vol7.no5.217
DOI
|
37 |
Wang, W. Y. C., Pauleen, D. J., & Zhang, T. (2016). Industrial marketing management. How social media applications affect B2B communication and improve business performance in SMEs. Industrial Marketing Management, 54, 4-14. https://doi.org/10.1016/j.indmarman.2015.12.004
DOI
|
38 |
Vandenbosch, M. B. (1996). Confirmatory compositional approaches to the development of product spaces. European Journal of Marketing, 30(3), 23-46. https://doi.org/10.1108/03090569610107418
DOI
|
39 |
Verhoef, P., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J., Fabian, N., & Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 2(2019), 1-4. https://doi.org/10.1016/j.jbusres.2019.09.022.
DOI
|
40 |
Vitale, M., Ives, B., & Beath, C. M. (1986). Linking information technology and corporate strategy: an organizational view. In: Proceedings of the 7th International Conference on Information Systems, ICIS 1986 (30). San Diego, California, USA. https://aisel.aisnet.org/icis1986/30
|
41 |
Wang, Z., & Gon, H. (2017). Can social media marketing improve customer relationship capabilities and firm performance? Dynamic capability perspective. Journal of Interactive Marketing, 39, 15-26. https://doi.org/10.1016/j.intmar.2017.02.004
DOI
|
42 |
Wu, I. L., & Hu, Y. P. (2012). Examining knowledge management enabled performance for hospital professionals: A dynamic capability view and the mediating role of process capability. Journal of the Association for Information Systems, 13(12), 313-344. https://doi.org/10.17705/1jais.00319
DOI
|
43 |
Tuan, T. T. (2019). The Impact of Balanced Scorecard on Performance: The Case of Vietnamese Commercial Banks. Journal of Asian Finance, Economics, and Business. 7(1), 71-79. https://doi.org/10.13106/jafeb.2020.vol7.no1.71
DOI
|
44 |
Zaman, M. (2017). The role of financial and non-financial evaluation measures in the process of management control over foreign subsidiaries-empirical evidence in Slovene multinational companies. Management: Journal of Contemporary Management Issues, 9(2), 53-73. https://hrcak.srce.hr/184526
|
45 |
Wymer, S., & Regan, E. (2011). Influential factors in the adoption and use of E-Business and E-Commerce Information Technology (EEIT) by small & medium businesses. Journal of Electronic Commerce in Organizations, 9, 56-82. https://doi.org/10.4018/jeco.2011010104.
DOI
|
46 |
Yudaruddin, R. (2020). Determinants of micro-, small- and medium-sized enterprise loans by commercial banks in Indonesia. Journal of Asian Finance, Economics, and Business, 7(9), 19-30. https://doi.org/10.13106/jafeb.2020.vol7.no9.019
DOI
|