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http://dx.doi.org/10.13106/jafeb.2020.vol7.no10.171

CSR and Firm Reputation from Employee Perspective  

TANGNGISALU, Jannati (Department of Management, STIEM Bongaya)
MAPPAMIRING, M. (Department of Management, STIEM Bongaya)
ANDAYANI, Wuryan (Faculty of Economic & Business, Department of Accounting, Universitas Brawijaya Malang)
YUSUF, Muhammad (Faculty of Economic & Business, Department of Management, Universitas Bosowa Makassar)
PUTRA, Aditya Halim Perdana Kusuma (Faculty of Economic & Business, Department of Management, Universitas Muslim Indonesia)
Publication Information
The Journal of Asian Finance, Economics and Business / v.7, no.10, 2020 , pp. 171-182 More about this Journal
Abstract
This research focuses on the importance of corporate social responsibility in building the company's reputation. Experts have studied CSR as an antecedent of a company's reputation, but the mechanisms underlying this process are rarely explored. Therefore, to fill this research gap, we demonstrate CSR's implementation combined with organizational justice based on discrepancy and equity theory. This study involved 210 employees in a family company. The study's analysis method uses Structural Equation Model (SEM), SmartPLS, with a five-step measurement and analysis procedure. The variables in this study are CSR implementation, organizational justice, employee trust, firm reputation, organizational objectiveness, organizational commitment, job satisfaction, and job performance. The results found that some of the direct relationships stated were not significant, but all demonstrations of indirect links were substantial. Besides, optimal CSR and organizational justice provide a reliable and positive domino effect in increasing the role and consequences of employee trust and firm reputation. The findings in this study confirm that upstream-downstream job performance causality can be successfully achieved if job satisfaction has been realized, job satisfaction can be achieved if organizational commitment can also be recognized, and organizational commitment can be developed. Reflection and influence, rather than organizational attractiveness becomes essential.
Keywords
CSR; Reputation; Employee Trust; HRM Strategy;
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Times Cited By KSCI : 8  (Citation Analysis)
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