CSR and Firm Reputation from Employee Perspective |
TANGNGISALU, Jannati
(Department of Management, STIEM Bongaya)
MAPPAMIRING, M. (Department of Management, STIEM Bongaya) ANDAYANI, Wuryan (Faculty of Economic & Business, Department of Accounting, Universitas Brawijaya Malang) YUSUF, Muhammad (Faculty of Economic & Business, Department of Management, Universitas Bosowa Makassar) PUTRA, Aditya Halim Perdana Kusuma (Faculty of Economic & Business, Department of Management, Universitas Muslim Indonesia) |
1 | Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147-152. https://doi.org/https://doi.org/10.1016/j.paid.2014.12.004 DOI |
2 | Park, S. H., Lee, P. J., Lee, B. K., Roskams, M., & Haynes, B. P. (2020). Associations between job satisfaction, job characteristics, and acoustic environment in open-plan offices. Applied Acoustics, 168, 107425. https://doi.org/https://doi.org/10.1016/j.apacoust.2020.107425 DOI |
3 | Marin, L., Ruiz, S., & Rubio, A. (2009). The Role of Identity Salience in the Effects of Corporate Social Responsibility on Consumer Behavior. Journal of Business Ethics, 84(1), 65-78. https://doi.org/10.1007/s10551-008-9673-8 DOI |
4 | Cho, C. H., Michelon, G., Patten, D. M., & Roberts, R. W. (2015). CSR disclosure: The more things change…? Accounting, Auditing and Accountability Journal, 28(1), 14-35. https://doi.org/10.1108/AAAJ-12-2013-1549 DOI |
5 | Choudhury, M. A., Zaman, S. I., & Harahap, S. S. (2007). An Evolutionary Topological Theory of Participatory Socioeconomic Development. World Futures, 63(8), 584-598. https://doi.org/10.1080/02604020701681219 DOI |
6 | Coldwell, D. A., Billsberry, J., van Meurs, N., & Marsh, P. J. G. (2008). The Effects of Person-Organization Ethical Fit on Employee Attraction and Retention: Towards a Testable Explanatory Model. Journal of Business Ethics, 78(4), 611-622. https://doi.org/10.1007/s10551-007-9371-y DOI |
7 | Collier, J., & Esteban, R. (2007). Corporate social responsibility and employee commitment. Business Ethics: A European Review, 16(1), 19-33. https://doi.org/10.1111/j.1467-8608.2006.00466.x DOI |
8 | Cook, J., & Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non-fulfilment. Journal of Occupational Psychology, 53(1), 39-52. https://doi.org/10.1111/j.2044-8325.1980.tb00005.x DOI |
9 | Cormier, D., & Magnan, M. (2014). The impact of social responsibility disclosure and governance on financial analysts' information environment. Corporate Governance: The International Journal of Business in Society, 14(4), 467-484. https://doi.org/10.1108/CG-01-2013-0012 DOI |
10 | Diouf, D., & Boiral, O. (2017). The quality of sustainability reports and impression management: A stakeholder perspective. Accounting, Auditing and Accountability Journal, 30(3), 643-667. https://doi.org/10.1108/AAAJ-04-2015-2044 DOI |
11 | Lii, Y.-S., & Lee, M. (2012). Doing Right Leads to Doing Well: When the Type of CSR and Reputation Interact to Affect Consumer Evaluations of the Firm. Journal of Business Ethics, 105(1), 69-81. https://doi.org/10.1007/s10551-011-0948-0 DOI |
12 | Dong, L. N. T., & Phuong, N. N. D. (2018). Organizational justice, job satisfaction and organizational citizenship behavior in higher education institutions: A research proposition in Vietnam. Journal of Asian Finance, Economics and Business, 5(3), 113-119. https://doi.org/10.13106/jafeb.2018.vol5.no3.113 DOI |
13 | Lai, C.-S., Chiu, C.-J., Yang, C.-F., & Pai, D.-C. (2010). The Effects of Corporate Social Responsibility on Brand Performance: The Mediating Effect of Industrial Brand Equity and Corporate Reputation. Journal of Business Ethics, 95(3), 457-469. https://doi.org/10.1007/s10551-010-0433-1 DOI |
14 | Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2007). The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Journal of Criminal Justice, 35(6), 644-656. https://doi.org/https://doi.org/10.1016/j.jcrimjus.2007.09.001 DOI |
15 | Lee, C.-K., Song, H.-J., Lee, H.-M., Lee, S., & Bernhard, B. J. (2013). The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies. International Journal of Hospitality Management, 33, 406-415. https://doi.org/10.1016/J.IJHM.2012.10.011 DOI |
16 | Lee, E. M., Park, S.-Y., & Lee, H. J. (2013). Employee perception of CSR activities: Its antecedents and consequences. Journal of Business Research, 66(10), 1716-1724. https://doi.org/10.1016/J.JBUSRES.2012.11.008 DOI |
17 | Maheshwari, S., & Yadav, R. S. (2015). Is CSR a Hygiene Factor for Prospective Employees? An Indian Exploration. Indian Journal of Industrial Relations, 50, 601-612. https://doi.org/10.2307/24547007 |
18 | Bayarçelik, E. B., & Findikli, M. A. (2016). The Mediating Effect of Job Satisfaction on the Relation Between Organizational Justice Perception and Intention to Leave. Procedia - Social and Behavioral Sciences, 235, 403-411. https://doi.org/https://doi.org/10.1016/j.sbspro.2016.11.050 DOI |
19 | Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation & Knowledge, 5(2), 117-129. https://doi.org/https://doi.org/10.1016/j.jik.2019.10.001 DOI |
20 | Albinger, H. S., & Freeman, S. J. (2000). Corporate Social Performance and Attractiveness as an Employer to Different Job Seeking Populations. Journal of Business Ethics, 28(3), 243-253. https://doi.org/10.1023/A:1006289817941 DOI |
21 | Bidarian, S., & Jafari, P. (2012). The Relationship Between Organizational Justice and Organizational Trust. Procedia - Social and Behavioral Sciences, 47, 1622-1626. https://doi.org/https://doi.org/10.1016/j.sbspro.2012.06.873 DOI |
22 | Brammer, S. J., & Pavelin, S. (2006). Corporate Reputation and Social Performance: The Importance of Fit. Journal of Management Studies, 43(3), 435-455. https://doi.org/10.1111/j.1467-6486.2006.00597.x DOI |
23 | Brunner, C. B., & Baum, M. (2020). The impact of brand portfolios on organizational attractiveness. Journal of Business Research, 106, 182-195. https://doi.org/https://doi.org/10.1016/j.jbusres.2019.09.014 DOI |
24 | Carroll, A. B., & Shabana, K. M. (2010). The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice. International Journal of Management Reviews, 12(1), 85-105. https://doi.org/10.1111/j.1468-2370.2009.00275.x DOI |
25 | Castaldo, S., Perrini, F., Misani, N., & Tencati, A. (2009). The Missing Link Between Corporate Social Responsibility and Consumer Trust: The Case of Fair Trade Products. Journal of Business Ethics, 84(1), 1-15. https://doi.org/10.1007/s10551-008-9669-4 DOI |
26 | Wiyono, W. (2010). Keadilan Organisasional Dan Kepuasan Kerja: Pengujian Keterkaitan Equity Theory Dengan Work Outcomes. Benefit: Jurnal Manajemen Dan Bisnis, 13(2), 1-15. |
27 | Mahoney, L. S., Thorne, L., Cecil, L., & LaGore, W. (2013). A research note on standalone corporate social responsibility reports: Signaling or greenwashing? Critical Perspectives on Accounting, 24(4-5), 350-359. https://doi.org/10.1016/J.CPA.2012.09.008 DOI |
28 | Málovics, G., Csigéné, N. N., & Kraus, S. (2008). The role of corporate social responsibility in strong sustainability. The Journal of Socio-Economics, 37(3), 907-918. https://doi.org/10.1016/J.SOCEC.2006.12.061 DOI |
29 | Walsh, G., Mitchell, V.-W., Jackson, P. R., & Beatty, S. E. (2009). Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective. British Journal of Management, 20(2), 187-203. https://doi.org/10.1111/j.1467-8551.2007.00557.x DOI |
30 | Williams, R. J., & Barrett, J. D. (2000). Corporate Philanthropy, Criminal Activity, and Firm Reputation: Is There a Link? Journal of Business Ethics, 26(4), 341-350. https://doi.org/10.1023/A:1006282312238 DOI |
31 | Wong, R., & Millington, A. (2014). Corporate social disclosures: a user perspective on assurance. Accounting, Auditing & Accountability Journal, 27(5), 863-887. https://doi.org/10.1108/AAAJ-06-2013-1389 DOI |
32 | Wong, Y.-T., Ngo, H.-Y., & Wong, C.-S. (2006). Perceived organizational justice, trust, and OCB: A study of Chinese workers in joint ventures and state-owned enterprises. Journal of World Business, 41(4), 344-355. https://doi.org/https://doi.org/10.1016/j.jwb.2006.08.003 DOI |
33 | Wulani, F. (2007). The effect of distribution, procedural and interactional justice on student consumer satisfaction in Surabaya. Jurnal Widya Manajemen & Akuntansi, 7(1), 84-97. |
34 | Islam, Z., Bangish, S. B., Muhammad, H., & Jehan, A. S. (2016). The Impact of HR Practices on Job satisfaction: A Case Study of Hotel Industry in Pakistan. Journal of Asian Finance, Economics and Business, 3(1), 43-48. https://doi.org/10.13106/jafeb.2016.vol3.no1.43. DOI |
35 | Yang, H.-C., & Kim, Y.-E. (2018). The Effects of Corporate Social Responsibility on Job Performance: Moderating Effects of Authentic Leadership and Meaningfulness of Work. Journal of Asian Finance, Economics and Business, 5(3), 121-132. http://doi.org/10.13106/jafeb.2018.vol5.no3.121 DOI |
36 | Yusoff, H., Mohamad, S. S., & Darus, F. (2013). The Influence of CSR Disclosure Structure on Corporate Financial Performance: Evidence from Stakeholders' Perspectives. Procedia Economics and Finance, 7, 213-220. https://doi.org/10.1016/S2212-5671(13)00237-2 DOI |
37 | Aguinis, H., & Glavas, A. (2012). What We Know and Don’t Know About Corporate Social Responsibility. Journal of Management, 38(4), 932-968. https://doi.org/10.1177/0149206311436079 DOI |
38 | Hansen, S. D., Dunford, B. B., Boss, A. D., Boss, R. W., & Angermeier, I. (2011). Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective. Journal of Business Ethics, 102(1), 29-45. https://doi.org/10.1007/s10551-011-0903-0 DOI |
39 | Huseman, R. C., Hatfield, J. D., & Miles, E. W. (1987). A new perspective on equity theory: The equity sensitivity construct. Academy of Management Review, 12(2), 222-234. DOI |
40 | Ioannidou, E., Kipouros, A., Tsourgiannis, L., & Simet, G. F. (2014). Corporate Social Responsibility in Greek Banking Sector - An Empirical Research. Procedia Economics and Finance, 9, 193-199. https://doi.org/10.1016/S2212-5671(14)00020-3 DOI |
41 | Jones, D. A., Willness, C. R., & Madey, S. (2010). Why are job seekers attracted to socially responsible companies? testing underlying mechanisms. Academy of Management Proceedings, 2010(1), 1-6. https://doi.org/10.5465/ambpp.2010.54501146 |
42 | Konovsky, M. A. (2000). Understanding Procedural Justice and Its Impact on Business Organizations. Journal of Management, 26(3), 489-511. https://doi.org/10.1177/014920630002600306 DOI |
43 | Kechiche, A., & Soparnot, R. (2012). CSR within SMEs: Literature Review. International Business Research, 5(7), 97-104. https://doi.org/10.5539/ibr.v5n7p97 |
44 | Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38(7), 732-742. https://doi.org/10.1016/j.indmarman.2008.02.005 DOI |
45 | Kim, Y., Li, H., & Li, S. (2014). Corporate social responsibility and stock price crash risk. Journal of Banking & Finance, 43, 1-13. https://doi.org/10.1016/j.jbankfin.2014.02.013 DOI |
46 | Rupp, D. E., Ganapathi, J., Aguilera, R. V, & Williams, C. A. (2006). Employee reactions to corporate social responsibility: an organizational justice framework. Journal of Organizational Behavior, 27(4), 537-543. https://doi.org/10.1002/job.380 DOI |
47 | Pérez-Rodríguez, V., Topa, G., & Beléndez, M. (2019). Organizational justice and work stress: The mediating role of negative, but not positive, emotions. Personality and Individual Differences, 151, 109392. https://doi.org/https://doi.org/10.1016/j.paid.2019.04.047 DOI |
48 | Raub, S., & Blunschi, S. (2014). The Power of Meaningful Work. Cornell Hospitality Quarterly, 55(1), 10-18. https://doi.org/10.1177/1938965513498300 DOI |
49 | Rice, R. W., Phillips, S. M., & McFarlin, D. B. (1990). Multiple discrepancies and pay satisfaction. Journal of Applied Psychology, 75(4), 386-393. https://doi.org/10.1037/0021-9010.75.4.386 DOI |
50 | Rupp, D. E., Shao, R., Thornton, M. A., & Skarlicki, D. P. (2013). Applicants' and Employees' Reactions to Corporate Social Responsibility: The Moderating Effects of First-Party Justice Perceptions and Moral Identity. Personnel Psychology, 66(4), 895-933. https://doi.org/10.1111/peps.12030 DOI |
51 | Rupp, D. E., Wright, P. M., Aryee, S., & Luo, Y. (2015). Organizational Justice, Behavioral Ethics, and Corporate Social Responsibility: Finally the Three Shall Merge. Management and Organization Review, 11(1), 15-24. https://doi.org/10.1017/mor.2015.8 DOI |
52 | Turban, D. B., & Greening, D. W. (1997). Corporate social performance and organizational attractiveness to prospective employees. Academy of Management Journal, 40(3), 658-672. DOI |
53 | van den Brink, D., Odekerken‐Schröder, G., & Pauwels, P. (2006). The effect of strategic and tactical cause‐related marketing on consumers’ brand loyalty. Journal of Consumer Marketing, 23(1), 15-25. https://doi.org/10.1108/07363760610641127 DOI |
54 | Goodsell, C. T. (2006). A New Vision for Public Administration. Public Administration Review, 66(4), 623-635. https://doi.org/10.1111/j.1540-6210.2006.00622.x DOI |
55 | Elkington, J. (2013). Enter the triple bottom line. In: The triple bottom line (pp. 23-38). Abingdon, UK: Routledge. |
56 | Fishbein, M., & Ajzen, I. (1976). Misconceptions about the Fishbein model: Reflections on a study by Songer-Nocks. Journal of Experimental Social Psychology, 12(6), 579-584. https://doi.org/10.1016/0022-1031(76)90036-6 DOI |
57 | Gangi, F., Mustilli, M., Varrone, N., & Daniele, L. M. (2018). Corporate Social Responsibility and Banks’ Financial Performance. International Business Research, 11(10), 42-58. https://doi.org/10.5539/ibr.v11n10p42 DOI |
58 | García-Sánchez, I.-M., Hussain, N., Martínez-Ferrero, J., & RuizBarbadillo, E. (2019). Impact of disclosure and assurance quality of corporate sustainability reports on access to finance. Corporate Social Responsibility and Environmental Management, 26(4), 832-848. https://doi.org/10.1002/csr.1724 DOI |
59 | Gond, J.-P., El Akremi, A., Swaen, V., & Babu, N. (2017). The psychological microfoundations of corporate social responsibility: A person-centric systematic review. Journal of Organizational Behavior, 38(2), 225-246. https://doi.org/10.1002/job.2170 DOI |
60 | Haerani, S., Sumardi, Hakim, W., Hartini, & Putra, A. H. P. K. (2020). Structural Model of Developing Human Resources Performance: Empirical Study of Indonesia States Owned Enterprises. Journal of Asian Finance, Economics and Business, 7(3), 211-221. https://doi.org/10.13106/jafeb.2020.vol7.no3.211 DOI |
61 | Elkington, J. (1998). Partnerships fromcannibals with forks: The triple bottom line of 21st-century business. Environmental Quality Management, 8(1), 37-51. https://doi.org/10.1002/tqem.3310080106 DOI |
62 | Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 58(3), 20-38. https://doi.org/10.1177/002224299405800302 DOI |
63 | McAuliffe, E., Manafa, O., Maseko, F., Bowie, C., & White, E. (2009). Understanding job satisfaction amongst mid-level cadres in Malawi: the contribution of organisational justice. Reproductive Health Matters, 17(33), 80-90. https://doi.org/https://doi.org/10.1016/S0968-8080(09)33443-6 DOI |
64 | Michaelis, B., Stegmaier, R., & Sonntag, K. (2009). Affective Commitment to Change and Innovation Implementation Behavior: The Role of Charismatic Leadership and Employees’ Trust in Top Management. Journal of Change Management, 9(4), 399-417. https://doi.org/10.1080/14697010903360608 DOI |
65 | Mohr, L. A., Webb, D. J., & Harris, K. E. (2001). Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior. Journal of Consumer Affairs, 35(1), 45-72. https://doi.org/10.1111/j.1745-6606.2001.tb00102.x DOI |
66 | Nguyen, T. H. (2020). Impact of Leader-Member Relationship Quality on Job Satisfaction, Innovation and Operational Performance: A Case in Vietnam. Journal of Asian Finance, Economics and Business, 7(6), 449-456. https://doi.org/10.13106/jafeb.2020.vol7.no6.449 DOI |