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http://dx.doi.org/10.15722/jds.19.6.202106.21

The Impact of Organizational Management Factors on Direct Employee Consultation in Distribution Channels  

KIM, Seong-Gon (department of Medicine, Cha University)
HONG, Seung-Hyun (Clinical and Counseling Psychology, Cha University)
Publication Information
Journal of Distribution Science / v.19, no.6, 2021 , pp. 21-28 More about this Journal
Abstract
Purpose: Facing numerous challenges, organizational management is one of the most important research areas for organizations which handles workers' behaviors when they are within their workplace and organization to make more profits. The current research aims to analyze the effect of organizational management factors on direct employee consultation in distribution channels. Research design, data, and methodology: To achieve the purpose of the study and provide adequate empirical results, the current authors conducted the structural equation analysis using IBM AMOS 24.0 and collected 387 U.S employees in distribution channels (Wholesale and Retail shops). Results: Investigating the relationships between three organizational management factors and direct employee consultation, we found out that organizational practitioners in distribution channels face numerous challenges that must be resolved to ensure effective direct employee consultation to benefit employees. Empirical findings suggest that practitioners and leaders in distribution channels should focus on developing employee psychological management and utilizing direct employee consultation. Conclusions: In sum, the present research concludes that it must ensure that the employee in distribution channels should be a comfortable environment to appropriately respond to consultations. An approachable management team is ideal for employee consultations to find the right ways to keep employees at par with the consultation issues.
Keywords
Employee Management; Employee Consultation; Distribution Channel;
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Times Cited By KSCI : 1  (Citation Analysis)
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