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http://dx.doi.org/10.15722/jds.18.7.202007.5

Do resilience and work engagement enhance distribution manager performance? A study of the automotive sector  

LHALLOUBI, Jaouad (university IBN tofail)
IBNCHAHID, Fatima (national school of management)
Publication Information
Journal of Distribution Science / v.18, no.7, 2020 , pp. 5-17 More about this Journal
Abstract
Purpose: The purpose of this study is to examine the influence of resilience and work engagement on performance of managers in the automotive sector in Morocco. It analyses the mediating effect of work engagement between resilience and manager performance. Though earlier studies have focused on the effect of resilience on employee performance and work engagement. none has looked at the mediating role of work engagement in this context. Thus, the present paper attempts to fill this literature gap. Research design, data and methodology: A confirmatory survey was conducted among a sample of 196 employees of automobile companies in Tangier-Morocco. A structural equation analysis using SmartPLS was performed while Preacher and Hayes (2008) method was used to analyze the mediation effect. Results: a) Manager resilience has a positive influence on work engagement, which further influences their performance; b) there is a statistically insignificant relationship between resilience and manager performance; c) Structural equation modelling analysis shows that work engagement partially mediates the relationship between resilience and manager performance. Conclusion: Theoretical contributions, practical implications, and future research directions are discussed.
Keywords
Resilience; Manager Performance; Work Engagement; SmartPLS; Structural Equation Modeling;
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Times Cited By KSCI : 1  (Citation Analysis)
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