1 |
Baty, J. B., & Le, R. M.(1995). Enhancing the Vend/Customer Dialectic in Electronic Shopping, Journal of Management Information System, 1(4), 35-38.
|
2 |
Bone, F. P. (1992). Determinants Of Word-Of-Mouth Communications During Product Consumption, Advances in Consumer Research, 19(1), 579-583.
|
3 |
Bronjarczyk, S. M., & Alba, J. W. (1994). The Role of Consumer' Intuitions in Inference Making, Journal of Consumer Research, 21(3), 393-407.
DOI
|
4 |
Brown, J. J., & Peter, H. R. (1987). Social Ties And Word-Of- Mouth Referral Behavior, Journal Of Consumer Research, 14(3), 350-362.
DOI
|
5 |
Burt, R. S. (1992). Structural holes: The Social Structure of Competition. Cambridge, MA: Harvard University Press
|
6 |
Cannoy, S. D., & Salam, A. E. (2010). A Framework for Health Care Information Assurance Policy and Compliance. Communications of the ACM, 53(3), 126-131.
DOI
|
7 |
Cheung, M. K., & Thadani, D. R. (2012). The Impact of Electronic Word of Mouth in Online Consumer-Opinion Platforms. Decison Support Systems, 53, 218-225.
|
8 |
Chu, S. C., & Kim, Y. J. (2011). Determinants Of Consumer Engagement In Electronic Word-Of-Mouth (Ewom) In Social Networking Sites. International Journal Of Advertising, 30(1), 47-75.
DOI
|
9 |
Cohen, S., & Hoberman, H. M. (1983). Positve Events and Social Suports as Bufers of Life Change Stres. Journal of Aplied Social Psycholgy, 13(2), 9-125.
|
10 |
Chung, J. B. (2017). Internet Shopping Optimization Problem With Delivery Constraints. Journal of Distribution Science, 15(2), 15-20
DOI
|
11 |
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
DOI
|
12 |
Han, S. S. (2018). Role of Online Social Decisions When Purchasing NP: The Moderating Effect of NP Innovation. Journal of Distribution Science, 16(7), 57-65.
|
13 |
De Bont, C. J. P. M., & Schoormans, J. P. L. (1995). The Effects of Product Expertise on Consumer Evaluation of New-Product Concepts. Journal of Economic Psychology, 16(4), 599-615.
DOI
|
14 |
Deighton, J., & Kent, G. (1995). Marketing and Seduction: Building Exchange Relationships by Managing Social Consensus. Journal of Consumer Research, 21(4), 660-676.
DOI
|
15 |
Dinet, J., Chevalier, A., & Tricot, A. (2012). Information Search Activity : An Overview. Revue Europeenne de Psychologie Appliquee, 62(2), 49-62.
DOI
|
16 |
Granovetter, M. (1983). The Strength of Weak Ties: A Network Theory Revisited. Sociological Theory, 1(6), 201-233.
|
17 |
Goldstein, N. J., Cialdini, R. B., & Griskevicius, V. (2008). A Room with a Viewpoint: Using Social Norms to Moticate Environmental Conservation in Hotels. Journal of Consumer Research, 35(3), 472-482.
DOI
|
18 |
Han, S. S. (2019). Effect of Ommi-channel Propensity, WOM Expectation, Category Knowledge and Social Decision on Consideration Set: Focused on On-line Shopping. Journal of Distribution and Management Research, 22(3), 125-133.
DOI
|
19 |
Habibollah, J., Ali, I., & Sorayya B. B. (2014). New Clothing Adoption in an Islamic Market. International Journal of Industrial Distribution & Business, 15(4), 13-22.
|
20 |
Hoeffler, S. (2003). Measuring Preferences for Really New Products. Journal of Marketing Research, 40(4), 406-420.
DOI
|
21 |
Huang, M., Cai, F., Alex, S. L. T., & Zhou, N. (2011). Making Your Online Voice Loud: the Critical Role of WOM Information. European Journal of Marketing, 45(7/8), 1277-1297.
DOI
|
22 |
Lee, D. K., & Na, T. K. (2016). The Effect of Source Credibility about Online Restaurant Information on Information Usefulness, Acceptance of e-WOM and Behavior Intention. International Journal of Tourism and Hospitality Research 30(1), 261-274.
DOI
|
23 |
Jaakko, P., Hannu, S., Mark T. S., & Mika, Y. (2017). From Electronic WOM to Social eWOM: Bridging the Trust Deficit. Journal of Marketing Theory and Practice, 25(3), 340-356.
|
24 |
Jillian C. S., Geoffrey, N., & Soutar, T. M. (2008). Factors Influencing Word of Mouth Effectiveness: Receiver Perspectives. European Journal of Marketing, 42(3/4), 344-364.
|
25 |
Kotler, P., Kartajaya, H. & Iwan, S. (2016). Marketing 4.0. Hoboken, NJ: Wilet.
|
26 |
Litvin, S. W., Goldsmith, R. E., & Pan, B. (2008). Electronic Word of Mouth in Hospitality and Tourism Management. Tourism Management, 29(3), 458-468
DOI
|
27 |
Morrison, E. W. (2002). Newcomers Relationships: The Role of Social Network Ties During Socialization. The Academy of Management Journal, 45, 1149-1160.
DOI
|
28 |
Oh, Y. K. (2017). The Impact of Initial eWOM Growth on the Sales in Movie Distribution. Journal of Distribution Science, 15(9), 85-93
DOI
|
29 |
Ibarra, H. (1997), Paving an Alternative Route: Gender Differences in Managerial Networks. Social Psychology Quarterly, 60, 91-102.
DOI
|
30 |
Sen, S., & Lerman, D. (2007). Why are You Telling Me This? An Examination Into Negative Consumer Reviews on The Web. Journal of Interactive Marketing, 21(4), 76-94.
DOI
|
31 |
Sisors, J. Z., & Bumba, L. (1995). Advertisng Media Planing (5th ed). Lincolnwood, IL: NTC Business Books.
|
32 |
Awad, N. F., & Ragowsky, A. (2008). Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders. Journal of Management Informations Systems, 24(4), 101-112.
|
33 |
Steffes, M. S., & Lawrence, E. B. (2009). Social Ties and Online Word of Mouth. Internet Research, 19(1), 42-59.
|
34 |
Tan, W. K. (2017). The Effect of Temporal Psychological Distance On Reliance On Word-Of-Mouth For Information About Destination Image Attributes. Behavior and Information Technology, 36(11), 1101-1110.
DOI
|
35 |
Wellman, B., & Berkowitz, S. D. (1998). Social Structures A Network Approach. Cambridge, MA: Cambridge University Press.
|
36 |
Van Der Heijden, H. (2003). Factors Influencing the Usage of Websites: the Case of a Generic Portal in The Netherlands. Information & Management, 40(6), 541-549.
DOI
|
37 |
Zao, Y., & Kim, S. B. (2018). Effect of Directionality and Type of Online e-WOM on Purchase Intention and Moderating Role of Regulatory Focus. Asia-pacific Journal of Multimedia Service Convergent with an Humanities and Sociology, 8(1), 121-131.
|