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A Study on the Analysis of Knowledge Management Level in Major Container Terminal Operators  

Lee, Hong-Gul (경남대학교)
Publication Information
Journal of Korea Port Economic Association / v.26, no.3, 2010 , pp. 75-91 More about this Journal
Abstract
The aim of this study is to analyze current level of knowledge management(KM) performance in major container terminals. To achieve this aim, the evaluation criteria and KM performance index from pervious research were adopted. and current levels of KM performance of four leading container terminal operators which is located in Busan port were measured. The results firstly showed that average of KM level of these terminal operators was 67.7. And also, from the results of data analysis, it revealed that the weak point of KM in Korean leading terminal operators is official system and programs such as incentive policies, learning programs, and IT support systems for organizational knowledge sharing and knowledge codification.
Keywords
Container Terminal Operator; Knowledge Management; Tacit Knowledge; Human Resource Level;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
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