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Sangmin Song, A Study On the Smart Phones's Service Quality Improvement using QFD, Kyung Hee Graduate School, Master Thesis, 2010.
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Minhong Yun, Jeho Lee, Sunja Kim, Downloadable User Interface for Mobile Device, Proceeding od Conference Korean Compter, Vol.35, No1(B), 2008.
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Eunju Lee, A Study On the Personal Attribute of Mobile Phone, Kukmin Graduate School, Master Thesis, 2009.
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Kyunghee Jung, A Study On the Evaluation of Service Quality, Kyung Hee Graduate School, Master Thesis, 2010.
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Byungyong Jun, A Study on the Customer's Satisfaction using the Mobile Phone Attribute, Gongju Graduate School, Master Thesis, 2007.
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Satty. T. L. Highlights and Critical Points on the Theory and Application of the Analytic Hierarchy Process . European Journal of Operational Research Vol.74.1994.
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