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A Study on the Influence on Customer Satisfaction in Mobile Telecommunications Service Quality between China and Korea  

Cui, Ran-Hong (Department of Industrial & Management Engineering, Muongji University)
Jung, Kwang-Ryul (Department of Industrial & Management Engineering, Muongji University)
Kim, Chang-Eun (Department of Industrial & Management Engineering, Muongji University)
Publication Information
Journal of the Korea Safety Management & Science / v.10, no.1, 2008 , pp. 175-181 More about this Journal
Keywords
Service Quality; Mobile Telecommunications; China; Korea; Customer Satisfaction;
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