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Study on Application of Critiquing System As Corresponding Plan of Human Errors on Judgment Process  

Yoon, Ho-Bin (Department of Industrial and Management Engineering, Myoungji University)
Kang, Kyung-Sik (Safety Management Laboratory, Myoungji University)
Publication Information
Journal of the Korea Safety Management & Science / v.10, no.1, 2008 , pp. 11-22 More about this Journal
Abstract
Humans are well-known for being adept at using intuition and expertise in many situations. However, human experts are still susceptible to errors in judgment or execution, and failure to recognize the limits of knowledge. This would happen especially in semi-structured situations, in multi-disciplinary settings, under time or other stress, under uncertainty, or when knowledge is outdated Human errors are caused by cognitive biases, attentional slips/memory lapses, cultural motivations, and missing knowledge. The purpose of this research is to study errors of human experts committed in judgment and the general idea of critiquing systems as corresponding plan. Compared to expert systems, critiquing systems are narrowly focused programs useful in limited situations for collaborating with and supporting experts in their task activities. It supports an expert by detecting the human's errors by deploying various strategies that stimulate humans to improve their performance. A variety of types of critiquing systems has spread through numerous application areas.
Keywords
Human Engineering; Judgment; Human Error; Expert System; Critiquing System;
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