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Effect of Quality Management on Production Performance of Manufacturing Company  

장형걸 (서일대학 산업시스템경영과)
김광수 (성균관대학 산업공학과)
Publication Information
Journal of the Korea Safety Management & Science / v.6, no.1, 2004 , pp. 229-249 More about this Journal
Abstract
Quality management has been recognized as an important means to secure business competitiveness for management environment changes and competitiveness reinforcement. An effort of an ISO 9001 certification has thought that it is the best way to practice quality management. This paper checks a quality management situation of manufacturing companies that acquired ISO 9001 certification. Then, this paper investigates whether quality management is actual1y contributing to production performance and proposes proper alternatives for an improvement of production performance.
Keywords
quality management; ISO 9001; production performance;
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