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http://dx.doi.org/10.15207/JKCS.2021.12.8.197

Analysis of Emotional Intelligence Affected by Medical Institution Members on Job Satisfaction and Self-Efficacy  

Choi, Eun-Ock (Dept. Of Knowledge Service & Consulting, Hansung University)
You, Yen-Yoo (Dept. Of Division of Smart Management Engineering, Hansung University)
Park, In Chae (Dept. Of Division of Smart Management Engineering, Hansung University)
Park, Hyun Sung (Dept. Of Knowledge Service & Consulting, Hansung University)
Publication Information
Journal of the Korea Convergence Society / v.12, no.8, 2021 , pp. 197-205 More about this Journal
Abstract
In this study, we would like to confirm the impact of emotional intelligence perceived by members of medical institutions on job satisfaction and the mediating effect of self-efficacy. To test the hypothesis of the study, a survey was conducted on members of medical institutions (excluding doctors) in Gyeonggi Province, and statistical analysis was conducted using SPSS 22.0. First of all, the research results showed a positive impact only on use of emotion among the sub-factors of emotional intelligence in the impact relationship between emotional intelligence perceived by members on self-efficacy. Second, in the impact relationship of emotional intelligence on job satisfaction, which is a sub-factor of emotional intelligence, self-emotion appraisal, others' emotion appraisal, regulation of emotion, and use of emotion all showed positive effects. Third, the effect of members' self-efficacy on job satisfaction was also positive, and fourth, the mediating effect of self-efficacy between emotional intelligence and job satisfaction was also confirmed. Therefore, programs to improve members' emotional intelligence and self-efficacy are introduced and institutional needs are required.
Keywords
Emotional Intelligence; Self-efficacy; Job Satisfaction; Regulation of Emotion; Use of Emotion; Medical Institutions;
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