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http://dx.doi.org/10.15207/JKCS.2021.12.8.123

UX Elements and Effects of Fashion Shopping Apps Based on Multipersona Characteristics of MZ generation  

Lee, Se-Yeon (Dept. of Media Interaction Design, Ewha Womans University)
Choe, Jong-Hoon (Dept. of Media Interaction Design, Ewha Womans University)
Publication Information
Journal of the Korea Convergence Society / v.12, no.8, 2021 , pp. 123-129 More about this Journal
Abstract
MZ Generation has multipersona and characteristics that create various egos depending on the situation, and fashion styling is also expressed differently by each persona. Thus, this study investigates how to provide a multipersona or characteristic user experience to fashion shopping applications. Traditional fashion shopping apps, which focus on items, colors, and advertisements, have difficulty solving the problems of MZ generation fashion, so it is necessary to actively utilize their characteristics. We investigate the definitions and characteristics of multipersona and generation MZ, and identify the shopping behavior of generation MZ through prior research. We also analyze cases and improvements that indirectly utilize multipersona in fashion shopping apps. Four UX elements were derived through user interviews to identify needs and It was possible to derive positive effects, such as providing a shopping experience by forming one's own fashion characters in a personalized fashion beyond the existing fashion recommendation frame, which helps to worry about styling and gives a different experience.
Keywords
Multipersona; Generation MZ; User Experience; Shopping; Mobile;
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