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http://dx.doi.org/10.15207/JKCS.2021.12.10.137

An Convergence Study of the Factors Affecting the Knowledge Level of Dental Health Insurance for Some Dental Workers  

Lee, Sun-Mi (Department of Dental Hygiene, Yeungnam University College)
Son, Hwa-Kyung (Department of Dental Hygiene, Yeungnam University College)
Publication Information
Journal of the Korea Convergence Society / v.12, no.10, 2021 , pp. 137-144 More about this Journal
Abstract
The purpose of this study is to analyze the factors affecting the education experience, education needs, and knowledge level of calculation criteria for dental workers. It was conducted on dental workers in Daegu and Gyeongbuk province and an online survey was conducted using Google Survey. We used frequency analysis, crossover analysis, and ANOVA analysis method to find out general characteristic, education experience, education needs, and knowledge level according to education experience and education needs of candidates. As a result of in the knowledge level survey of dental health insurance, there were high rates of incorrect answers to the calculation criteria when the claim program automatically processes it or notifies you through an error window. The level of knowledge of candidates who are experienced, on a claim, and with experience in dental insurance training in the last six months was high. In conclusion, it seems that accurate and correct insurance claims are possible when the dental workers are familiar with the calculation criteria changed through regular dental health insurance education. We look forward to this study providing basic data in preparation of education system for professional dental insurance claims for dental workers.
Keywords
Dental health insurance; Education experience; Education needs; Calculation criteria; Insurance claim;
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