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http://dx.doi.org/10.15207/JKCS.2020.11.9.333

A study on the implications for resolving medical authoritarianism through case analysis of medical service design  

Chung, Sungmo (Division of Design, HanYang Cyber University)
Publication Information
Journal of the Korea Convergence Society / v.11, no.9, 2020 , pp. 333-340 More about this Journal
Abstract
The purpose of this study is to find out what the contribution of medical service design to improve the quality of medical service has contributed to the resolution of medical authority, and to draw the implications necessary to further develop the medical service industry. As a method of research, first, the concept of medical authority was considered and the internal and external factors of medical authority were examined. Second, by examining the cases of medical service design, which resolved the medical emphasis inherent in internal and external factors, the key points and significance of problem solving were analyzed based on the core results. Third, the implications were to form a patient-centered medical culture for respect and dignity for patients, to break up the conventions inside medical staff to dismantle medical authority, and to establish a fair communication system for sharing medical information.
Keywords
Medical service industry; Medical authoritarianism; Medical service design; Medical sociology; Patient-centered medical culture;
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