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http://dx.doi.org/10.15207/JKCS.2020.11.7.231

A Study on the Organizational Support for Smart Work  

Oh, Sang-Jo (Department of Management Information Systems, Dongyang Mirae University)
Lee, Jong-Man (Department of Management Information Systems, Dongyang Mirae University)
Kim, Yong-Young (Division of International Business, Konkuk University)
Publication Information
Journal of the Korea Convergence Society / v.11, no.7, 2020 , pp. 231-238 More about this Journal
Abstract
In the case of ICT-enabled organizational changes such as Smart Work, appropriate change management is required. To achieve work-life balance, organizational change management should be conducted from both a structural and a cultural perspective. This study looked at organizational factors that affect Smart Work facilitation through a case study with the view of ICT-enabled change management. From November to December 2019, eight Smart Workers of Company A were interviewed and analyzed for organizational support. The results show that structural support such as institutionalization, ICT infrastructure office environment improvement, Smart Work center as well as cultural support such as enhancing autonomy, communicating style of managers, trusting organizational climate are required. The findings suggest balanced organizational support to provide cultural support along with structural support for activating Smart Work operations. In the future, it is necessary to demonstrate the causality between structural/cultural support factors and outcome factors.
Keywords
Smart Work; Organizational Support; Structural Support; Cultural Support; Change Management;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
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