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http://dx.doi.org/10.15207/JKCS.2020.11.3.351

Job stress and job satisfaction of the nurses in comprehensive nursing service units and the nurses in general units  

Lee, Eun-Ju (Department of Nursing, Seoyeong University)
Lee, Eun-Sook (Department of Nursing, Gyeongnam National University of Science and Technology)
Publication Information
Journal of the Korea Convergence Society / v.11, no.3, 2020 , pp. 351-360 More about this Journal
Abstract
This study was conducted to compare and analyze occupational stress and satisfaction levels of the nurses in two different units to provide data for effective nursing resource management. Survey was conducted in four hospitals in June 2019 and data was obtained from 62 nurses in comprehensive nursing service units (CNSU) and 62 nurses in general units (GU). CNSU nurses had higher level of job satisfaction than GU nurses. Contributing factors included pay, professional status, administration, autonomy, task requirements, and interaction. Job stress level was not significantly different between groups. GU nurses had higher stress levels from nursing practice, conflict with doctors, and patients and caregivers, while CNSU nurses had higher stress levels in working condition. Negative correlation was found between job satisfaction and stress in GU nurses, whereas not in CNSU nurses. Clear definition of task, smaller work load, appropriate reward, and educational support is suggested to enhance job satisfaction.
Keywords
Nurse; Job stress; Job satisfaction; Comprehensive nursing service; Nursing practice;
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Times Cited By KSCI : 12  (Citation Analysis)
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