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http://dx.doi.org/10.15207/JKCS.2018.9.5.191

A Comparative Study of Potential Job Candidates' Perceptions of an AI Recruiter and a Human Recruiter  

Min, Jihyun (Department of Psychology, Yonsei University)
Kim, Sinae (Department of Psychology, Yonsei University)
Park, Yonguk (Department of Psychology, Yonsei University)
Sohn, Young Woo (Department of Psychology, Yonsei University)
Publication Information
Journal of the Korea Convergence Society / v.9, no.5, 2018 , pp. 191-202 More about this Journal
Abstract
Artificial intelligence (AI) is already being utilized in certain personnel selection processes in organizations; AI will eventually make even final decisions for personnel selection. The present study investigated potential job candidates' perceptions of an AI recruiter by comparing the selection procedures carried out by an AI recruiter to those carried out by a human recruiter. For this study college students in South Korea were recruited. They were each shown one of two recruitment scenarios (human recruiter vs. AI recruiter; between-subject design) followed by questionnaires measuring their satisfaction with the selection procedures and procedural justice, their trust in the recruiter, and their belief in a just world. Results show that potential job candidates were more satisfied with the selection procedures used by the AI recruiter than the human recruiter; they perceived the procedures as fairer than those used by the human recruiter. In addition, potential job candidates' trust in the AI recruiter was significantly higher than their trust in the human recruiter. This study also explored whether potential job candidates' perceptions of the AI and human recruiter were contingent upon their beliefs in a just world. The present study suggests a direction for future research.
Keywords
Human-AI Interaction; Selection; Procedural Justice; Trust; Belief in a Just World;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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