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http://dx.doi.org/10.15207/JKCS.2018.9.4.251

Effects of Job burn-out, Emotional labor on Mental Health of Mental Health Professionals -Focusing on Moderating Effect Model of Resilience-  

Kim, Myo-Jung (The Department of psychiatry, Bundang CHA Medical Center, CHA Medical School / The Department of Social Welfare, Catholic University)
Kim, Keun-Hyang (Department of Psychology, Daegu University)
Publication Information
Journal of the Korea Convergence Society / v.9, no.4, 2018 , pp. 251-259 More about this Journal
Abstract
The purpose of this study is to investigate of mental health professionals regarding job burnout, emotional labor and mental health by verifying the moderating effect of resilience. Results from analyzing 1,020 mental health professionals(certified people with 1st, 2nd grade licence in nursing, social welfare, and psychology) collected in the academic service studies by the National Mental Health Education Research Center in 2014 showed that job burnouts and emotional labor both had negative correlation with mental health, but in cases of analyzing moderating effects in resilience, only job burnout presented significant results. Accordingly, the results indicated that resilience could buffer the danger of mental health of mental health workers from job burnouts and emotional laboring. This study shows that it is important to care about the mental health of not only the people who receive mental health care services, but also the mental health care professionals who provide services. It also shows that the research has to be conducted with convergence considering both sides. Measures regarding the mental health care of mental health professionals were further discussed based on the results of this study.
Keywords
Mental Health Professional; Job Burn-out; Emotional labor; Resilience; Convergency;
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Times Cited By KSCI : 7  (Citation Analysis)
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