Browse > Article
http://dx.doi.org/10.15207/JKCS.2017.8.7.245

Effects of Emotional/Primal Leadership on Job Satisfaction and Organizational Commitment through Mediating Role of Organizational Culture in the Food Service Industry  

Kang, Kyu-Chul (School of Business Administration, Sungkyul University)
Oh, Young-ho (Paldobansang)
Publication Information
Journal of the Korea Convergence Society / v.8, no.7, 2017 , pp. 245-251 More about this Journal
Abstract
The environment of the food service industry is becoming increasingly complicated and unpredictable as modernization and industrialization become more and more common. Moreover, the development of the food service industry is rapidly changing due to the convergence of the inter-industry services. In this study, based on the high reliance on the human resources of the food service industry, it investigates relations of each component as integrated view through leadership, organizational performance, and organizational culture. In particular, the relationship between emotional/primal leadership and organizational performance(as job satisfaction and organizational commitment) was verified through mediating effects of organizational culture. The results of this study will provide an integrated perspective on the understanding and development of the food service industry structure, which requires the importance of human relations, and will help convergent thinking among various service industries.
Keywords
Food Service Industry; Emotional/Primal Leadership; Organizational Culture; Job Satisfaction; Organizational Commitment; Service Convergence;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 D. Goleman, E. Boyatzis, A. McKee, Primal Leadership: Learning to Lead with Emotional Intelligence, Harvard Business Review Press, 2004.
2 R. H. Humphrey, 'The Many Faces of Emotional Leadership', Leadership Quarterly, Vol. 13, No. 5, pp.493-504, 2002.   DOI
3 C. S. Wong, K. S. Law, "The Effort of Leader and Follower Emotional Intelligence on Performance and Attitude : An Exploratory Study", Leadership Quarterly, Vol. 13, No. 3, pp.243-274, 2002.   DOI
4 V. Dulewicz, M. Higgs, M. Slaski, "Measuring Emotional Intelligence: Content, Construct and Criterion-related Validity", Journal of managerial psychology, Vol. 18, No. 5, pp.405-420 2003.   DOI
5 R. Abraham, "Emotional Intelligence in Organization: A Conceptualization", Genetic, Social and General Psychology Monographs, Vol. 125, No. 2, pp.209-224, 1999.
6 J. R. McColl-Kennedy, R. D. Anderson, "Subordinate-Manager Gender Combination and Perceived Leadership Style Influence on Emotions, Self-esteem and Organizational Commitment", Journal of Business Research, Vol. 58, No. 2, pp.115-125, 2005.   DOI
7 B. J. Avolio, W. L. Gardner, F. O. Walumbwa, F. Lithans, D. R. May, "Unlocking the Mask: A Look at the Process by Which Authentic Leaders Impact Follower Attitudes and Behaviors", Leadership Quarterly, Vol. 15, No. 3, pp.801-823, 2004.   DOI
8 G. Gordon, "Industry Determinants of Organizational Culture", Academy of Management Review, Vol. 16, No. 2, pp.396-415, 1991.   DOI
9 L. D. Asay, J. A. Maciariello, Executive Leadership in Health Care, Jossey-bass publishers. 1991.
10 H. Broms, H. Gahmberg, "Communicaion to Self in Organizations and Cultures", Administrative Science Quarterly, Vol. 28, No. 3, pp.482-495, 1983.   DOI
11 L. Smircich, "Conception of Culture and Organizational Analysis", Administrative Science Quarterly, Vol. 28, No. 3, pp.339-358, 1983.   DOI
12 E. A. Locke, The Nature and Causes of Job Satisfaction. In M. Dunnette, Handbook of Industrial and Organizational Psychology, Chicago: Rand McNally. 1297-1349, 1976.
13 T. E. Deal, A. A. Kennedy, Corporate Cultures: The rites and rituals of corporate life. Reading, Mass: Addison-Wesley, 1982.
14 R. E. Quinn, M. R. McGrath, The Transformation of Organizational Culture - A Competing Value Approach, In perter J. Frost et al.(eds.), Organizational Culture Beverly Hills. CA: Sage, 1985.
15 K. S. Cameron, "Neasuring Organizational Effectiveness in Institutions of Higher Education", Administrative Science Quarterly, Vol. 23, No. 4, pp.604-632, 1978.   DOI
16 L. W. Porter, R. M. Steers, "Organizational, Work and Personal factors in Employee Turnover and Absenteeism", Psychological Bulletin, Vol. 80, No. 173, pp.151-176, 1973.   DOI
17 N. J. Allen, J. P. Meyer, "The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to the Organization", Journal of Occupational Psychology, Vol. 63, No. 1, pp. 1-18, 1990.   DOI
18 J. H. Kwon, P. H. Kim, "Development of an Emotional Leadership Scale for Early Education Program Directors", J. of Korean Child Education, Vol. 23, No. 1, pp.79-102, 2014.
19 S. J. Lee, K.A. Jang, "The Relationship between the Leadership and the Organizational Effectiveness of the Dental Hygienists", J. of the Korea Convergence Society, Vol. 8, No. 3, pp.133-140, 2017.   DOI
20 J. R. Kim, H. J. Jo, "Effects of Daycare Center Teachers' Perceptions about the Emotional Leadership of Principals and Organizational Culture on Their Job Satisfaction", J. of Korean Child Care and Education, Vol. 8, No. 1, pp.65-83, 2012.
21 T. C. Han, J. K. Lim, "The Effects of Emotional Leadership of Police Chief on Organizational Commitment", The Korean Journal of Local Government Studies, Vol. 15, No. 1, pp.253-277, 2011.
22 D. J. McAllister, "Affect and Cognition-based Trust as Foundation for Inter Personal Cooperation in Organizations", Academy of Management Journal, Vol. 38, No. 1, pp. 24-59, 1995.   DOI
23 http://www.mafra.go.kr
24 J. A. Morris, D. C. Feldman, "The Dimensions, Antecedents, and Consequences of Emotional Labor", Academy of Management Review, Vol. 21, No. 4, pp. 986-1010, 1996.   DOI
25 N. M. Ashkanasy, B. Tse, Tranformational Leadership as Management of Emotion: A Conceptual Review, In N. M. Ashkanasy, C. E. J. Hartel, W. J. Zerbe(eds.), Emotions in the Workplace: Research, Theory, and Practice, Westport, CT: Quarum Books, pp.221-235. 2000.
26 D. Goleman, E. Boyatzis, A. McKee, Primal leadership: Realizing the power of the emotional intelligence. Harvard Business Review Press, 2002.
27 E. H. Schein, Organizational Culture and Leadership, San Francisco, California: Jossey-bass Inc., 1985.
28 L. Xie, J. Lu, C. A. Joo, "(A) Study on the Research Trends of College Students' Leadership in Korea", J. of Educational Innovation Research, Vol. 26, No. 2, pp.25-46, 2016.   DOI
29 M. Y. Hwang, "Korean Research Trend on Leadership", Korean Journal of Educational Research, Vol. 22, pp.125-154, 2009.
30 P. Salovey, J. D. Mayer, "Emotional Intelligence", Imagination, Cognition, and Personality, Vol. 9, No. 3, pp. 185-211, 1990.   DOI
31 A. Rafaeli, M. Worline, "Individual Emotion in Work Organization", Social Ccience Information, Vol. 40, No. 1, pp. 95-123. 2001.   DOI