Browse > Article
http://dx.doi.org/10.15207/JKCS.2017.8.6.245

A Field Experimental Study on the Effects of Coaching on Emotional Intelligence and Communication Competence  

Joh, Seong-Jhin (Department of Liberal Arts, Joongbu University)
Publication Information
Journal of the Korea Convergence Society / v.8, no.6, 2017 , pp. 245-253 More about this Journal
Abstract
The purpose of this field experimental study investigated the positive effects of coaching on emotional intelligence and communication competence. The experimental group(39 university students) had to two months of coaching education and four face-to-face coaching sessions. The control group(39 university students) did not have any coaching education and coaching sessions. To conduct ANCOVA, pre-measurement scores for each dependent variables, emotional intelligence and communication competence, were included as covariates and post-measurement scores were included as dependent variables. In control group, there was no difference between before and after measurement for each dependent variables. However, there was statistically significant difference between before and after measurement for each dependent variables in experimental group. This result confirmed that coaching caused increase in the level of emotional intelligence and communication ability.
Keywords
Coaching; Emotional intelligence; Communication competence; Field experimental study;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
연도 인용수 순위
1 C. H. Im, & J. Y. Sim, "A Study on the Changes and Characteristics of EEG by Brain Areas through GROW Technique of Coaching", Journal of coaching development, 18(3), pp. 75-85, 2016.
2 S. J. Joh, "An Exploratory Study about Grounded Theoretical Approach on Coaching Researches", Journal of coaching development, 15(3), pp. 247-259, 2013.
3 S. J. Joh, Career Design and Coaching Leadership, Paju: Jungminsa, 2015.
4 S. J. Joh, & K. C. Song, "Development of Coaching Program for Coaching Effect Research", Korean Journal of Human Resource Development, 13(1), pp. 27-74, 2010.
5 S. B. Kim, S. Y. Park, & W. B. Na, "Exploratory Research on the Effect of Coaching of Sales Manager on the Role Perception and Sales Performance of Salesman", Journal of Marketing Management Research, 14(4), pp. 159-176, 2009.
6 D. Goleman, R. Boyatzis, & A. McKee, "The emotional reality of teams", Journal of Organizational Excellence, 21(2), pp. 55-65, 2002.   DOI
7 E. S. Lee, "The Effect of Hotel Internship Trainees' Emotional Intelligence on Organizational Commitment and Job Satisfaction", Journal of Corporate Education, 17(1), pp. 161-182, 2015.
8 M. H. Kang, B. H. Kim, M. J. Kim, & H. J. Lim, "Investigating the Direct and Indirect Impact of Emotional Intelligence, Job Satisfaction, Organizational commitment on Organizational Loyalty", Journal of Korean HRD Research, 6(3), pp. 75-93, 2011.
9 T. C. Han, & J. K. Lim, "The Effect of Emotional Leadership of Police Chief on Organizational Commitment", The Korean Journal of Local Government Studies, 15(1), pp. 253-275, 2011.
10 H. W. Jung, & C. H. Kim, "A Study on the Effect of Emotional Intelligence on Organizational Citizenship Behavior: Moderating Effect of Leader-Member Exchange(LMX)", Journal of Human Resource Management Research, 14(3), pp. 167-186, 2007.
11 S. K. Lee, "The Effects of Group Coaching on Emotional Intelligence and Self-Efficacy of the Nurses", Journal of Korean Coaching Research, 1(1), pp. 65-85, 2008.
12 C. Cherniss, "Emotional intelligence: What it is and why it matters", Paper presented at the annual meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA, 2000.
13 I. Nikolaou, & I. Tsaousis, "Emotional Intelligence in the Workplace: Exploring its Effects on Occupational Stress and Organizational Commitment", International Journal of Organizational Analysis, 19(4), pp. 327-342, 2002.
14 C. S. Wong, & S. L. Law, "The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study", The Leadership Quarterly, 13, pp. 243-274, 2002.   DOI
15 S. J. Joh, "The Effects of Coaching on Self-efficacy, Organizational Effectiveness for Public Official and Moderating Effects of Emotional Intelligence on these Domains", Journal of Institute for Social Sciences, 24(2), pp. 47-66, 2013.
16 I. S. Yang, S. H. Lee, & D. R. Lee, "A Study on the Effects of Coaching Leadership on Organizational Effectiveness: The Mediating Role of Subordinates' Emotional Intelligence", Journal of Human Resource management Research, 22(5), pp. 49-72, 2015.
17 Y. K. Shin, & C. W. Lee, Organizational Behavior, pp. 277-278, Seoul: Hankyungsa, 2014.
18 J. Y. Kim, K. C. Song, B. K. Chung, & S. E. Park, Organizational Behavior(3rd ed.), p. 298, Seoul: Kyungmunsa, 2014.
19 Y. R. Ha, "A Study on Multidisciplinary Approaches to the Communicative Competence", Communication Sciences and Disorders, 7(1), pp. 81-101, 2002.
20 K. H. Song, & G. Ahn, "The Effect of Employee's Communication Competence and Communication Satisfaction on Job Satisfaction", The Journal of the Korean Association Psychotherapy, 5(2), pp. 117-129, 2013.
21 S. H. Kim, & M. A. Lee, "Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses", The Journal of Korean Nursing Administration Academic Society, 20(3), pp. 332-341, 2014.
22 A. K. Lee, J. Y. Yeo, S. W. Jung, & S. S. Byun, "Relation on Communication Competence, Job stress, and Job satisfaction of Clinical Nurse", The Journal of the Korean Contents Association, 13(12), pp. 299-308, 2013.
23 A. R. Gwon, & S. J. Han, "Effect of communication competence on the organizational effectiveness in dental hygienists", Journal of Korean Society of Dental Hygiene, 15(6), pp. 1009-1017, 2015.   DOI
24 H. S. Lee, & J. K. Kim, "Relationship among Communication Competence, Communication Types, and Organizational Commitment in Hospital Nurses", The Journal of Korean Nursing Administration Academic Society, 16(4), pp. 488-496, 2010.   DOI
25 J. H. Lee, & C. Lee, "The Relationship of Self-Directed Learning Ability and Organizational of College Graduates with Early Careers in Large Corporation: Mediating effect of Communication Competence and Moderated Mediating Effect of Transformational Leadership", The Journal of Vocational Education Research, 35(5), pp. 97-126, 2016.
26 S. J. Joh, "The Effect of Communication Ability and Life on University Students through Coaching Curriculum", Korean Journal of General Education, 10(3), pp. 107-137, 2016.
27 G. H. Hur, "Construction and Validation of Global Interpersonal Communication Competence", Korean Journal of Journalism & Communication studies, 47(6), pp. 380-408, 2003.
28 S. J. Joh, & K. C. Song, "A Field Experimental on the Effects of Coaching on Self-Efficacy, Organizational Effectiveness, and Family Relations", Korean Journal of Management, 19(2), pp. 201-252, 2011.
29 The National Statistical Office, Korean Standard Occupation Classification, 2012.
30 W. J. G. Evers, A. Brouwers, & W. Tomic, "A Quasi- experimental Study on Management Coaching Effectiveness", Journal of Counseling Psychology, 38(1), pp. 69-83, 2006.
31 S. J. Joh, "An Experimental Field Study on the Effect of Coaching for College Students on Self-efficacy, Career Preparation, and Family Relations", Journal of coaching development, 16(1), pp. 87-96, 2014.
32 H. Y. Kim, "Development of an Educational Program for Healthy Families: Application of the Team Performance Coaching Model for Enhancing Minimum Team Performance and Its Evaluation", Family and Environment Research, 51(6), pp. 637-647, 2013.   DOI
33 J. K. Tak, & E. H. Cho, "Development and Validity of the Coaching Leadership Scale and the Effect of the Coaching Leadership on the Organizational Attitude", The Korean Journal of Industrial and Organizational Psychology, 24(1), pp. 127-155, 2011.   DOI
34 S. J. Joh, "A Qualitative Research of the Effects and Paths of Coaching on Awareness and Behavior Associated with Career of University Students", Journal of coaching development, 17(4), pp. 205-215, 2015.
35 J. W. Lee, & G. S. Ha, "Coaching leadership's influences on employee's job satisfaction in Telemarketing field", Journal of Digital Convergence, 11(7), pp. 97-110, 2013.   DOI
36 E. J. Lee, & J. K. Tak, "The effectiveness coaching program for improving team leaders' leadership competency: Focused on Coaching Leadership competency and Positive Leadership Competency", The Korean Journal of Human Resource Development, 17(2), pp. 63-92, 2015.   DOI