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http://dx.doi.org/10.15207/JKCS.2017.8.2.277

Convergence Study on the Moderating Effects of Ego-resilience on the relationship between Jobscape and Psychological Welfare of the Employees in Tourism Industry  

Chi, Myong-Won (Department of Tourism Management, Joongbu University)
Lee, Kang-Wook (Department of Tourism Management, Joongbu University)
Publication Information
Journal of the Korea Convergence Society / v.8, no.2, 2017 , pp. 277-289 More about this Journal
Abstract
This research was psychological convergence research for job satisfaction improvement of emotional worker, and verified the effects of jobscape on psychological welfare and moderating effects of ego-resilience through the relation between jobscape and psychological welfare. Research hypothesis was verified by SPSS 20.0 program based on surveys from workers in travel agency in Seoul. As a result, jobscape that includes physical, emotional and social environment has a positive effect on psychological well-being and has a negative effect on psychological burnout. Moreover, ego-resilience plays a moderating role in relation among these factors. Based on the result, this study suggests that jobscape is an important factor in psychological welfare of the employees in tourism industry and emphasizes the importance of role of the employees' ego-resilience by revealing ego-resilience as an important moderating variable.
Keywords
Jobscape; Ego-resilience; Psychological Welfare; Psychological Well-Being; Psychological Burnout; Convergence Study;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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