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http://dx.doi.org/10.15207/JKCS.2017.8.11.331

The Effect of Mindfulness on Their Organizational Commitment of Flight Attendants: Focused on the Mediating Effect of Job Satisfaction  

Lee, Ju-Yang (Division of tourism, Baekseok Culture University)
Lim, Jae-Moon (Division of tourism, Baekseok Culture University)
Publication Information
Journal of the Korea Convergence Society / v.8, no.11, 2017 , pp. 331-342 More about this Journal
Abstract
The study empirically investigates the effect of mindfulness on their job satisfaction and organizational commitment of flight attendants focused on the mediating effect of job satisfaction between mindfulness and organizational commitment. Data was collected at Incheon and Jeju international airport from flight attendants working on international flight of domestic airlines. The results of this study reveal that concentration among the sub-factors of mindfulness had positive effects on job satisfaction and organizational commitment. And job satisfaction partially mediated between the sub-factor of mindfulness and organizational commitment. In order for flight attendants to avoid habitual behaviors and to increase concentration while on duty, it is important to work together to remind one another of next step of service that immediately follows and complete a checklist at the end of each step of service.
Keywords
Flight Attendants; Mindfulness; Job Satisfaction; Organizational Commitment;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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