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http://dx.doi.org/10.15207/JKCS.2016.7.6.067

The Convergence Influence of Emotional Labor of clinical dental hygienist working on Job stress. -Focused on Mediating Effects of Self Esteem-  

Hwang, Da?Hae (Department of Dental Hygiene, Andong Science College)
Eom, Suk (Young San University)
Publication Information
Journal of the Korea Convergence Society / v.7, no.6, 2016 , pp. 67-74 More about this Journal
Abstract
The study, was conducted to become conscious of the impact of emotional labour on dental hygienists' self-esteem with job stress. Participants were 205 dental hygienist's in the dental clinic. Data were gathered from Jan 3 to Jan 30, 2016, using structured questionnaires. The analysis shows that there was a negative correlation with self-esteem in emotional labour, however, positive correlation was presented in employment stress. It also appears to have no relationship between self-esteem and job stress. Therefore, emotional labour has a direct effect on increasing job stress and lowers self-esteem. The lowered self-esteem simultaneously has an indirect effect on increasing job stress. The measures to counter the problems of emotional labour of dental hygienist and education considering dental hygenist's self-esteem should be accomplished place to maintain the level of emotional labour and the clinic's determination to rectify the issues are essential.
Keywords
dental hygienist; emotional labour; job stress; self-esteem; Job Satisfaction;
Citations & Related Records
Times Cited By KSCI : 12  (Citation Analysis)
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