Browse > Article
http://dx.doi.org/10.5143/JESK.2012.31.5.695

Smartphone Adoption using Smartphone Use and Demographic Characteristics of Elderly  

Shin, Won-Kyoung (Department of Industrial Engineering, Hanyang University)
Lee, Dong-Beum (Department of Industrial Engineering, Hanyang University)
Park, Min-Yong (Department of Industrial Engineering, Hanyang University)
Publication Information
Journal of the Ergonomics Society of Korea / v.31, no.5, 2012 , pp. 695-704 More about this Journal
Abstract
Objective: The purpose of this study was to investigate major factors influencing adoption of smartphone to promote its use by older adults. Background: Despite increasing proportion of elderly people and elderly market, the proportion of elderly smartphone user is still relatively small compared to whole smartphone users. Thus, we need to find out major factors influencing adoption of smartphone to increase proportion of elderly smartphone users. Method: Seven major factors were extracted from 36 survey questions using factor analysis. Regression analysis was also applied to determine specific factors affecting intention of use based on user versus non-user of smartphone, age, gender, and educational background. Results: As results of factor analysis and regression analysis, major factors influencing adoption of smartphone for elderly users were significantly different according to gender, age, educational background based on smartphone users or non-users. Conclusion: The result of this study identified major factors influencing adoption of smartphone for the elderly and provided basic information related to adoption of smartphone according to elderly people's characteristics. Consequently, we can expect to reduce the information gap and to improve quality of life for the elderly. Application: The development and marketing strategy could be applied differently based on the factors influencing adoption of smartphone. It is also possible to develop a prediction model for smartphone adoption according to elderly users' characteristics.
Keywords
Older adults; Smartphone; Adoption factors;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
연도 인용수 순위
1 Ven, A. H. and Ferry, D. L., Measuring and Assessing Organization, New York, 1980.
2 Verkasalo, H., Lopez-Nicolas, C., Molin-Castillo, F. J. and Bouwman, H., Analysis of users and non-users of smartphone applications, Telematics and Informatics, 27, 2010.
3 Yang, H. C. and Jeong, I. K., A study of the characteristics of different smart-phone user types: between users and non-users of applications, Journal of Cyber Society & Culture, 2(1) 17-50, 2011.
4 Youn, S. M., Song, C. H., Kim, Y. K. and Kim, J. H., Mobile Phone Divide, Korea Journal of Journalism and Communication Studies, 48(3), 2004.
5 Lee, E. H. and Shin, J. Y., A Study on Lifestyles-based Market Segmentation of the Korean Mature Consumers, Journal of the Korea Gerontological Society, 24(2), 1-20, 2004.
6 Oh, C. O., A Study on the Digital Life Style for the Design of Digital Home: Focused on the Residents who lived In Busan, Architectural Institute of Korea, 22(4), 67-76, 2006.
7 One, H. and Zavodny, M., Gender and the Internet, Social Science Quarterly, 84(1), 111-121, 2003.   DOI
8 Peebles, L. and Norris, B., Filling 'gaps' in strength data for design, Applied Ergonomics, 34, 73-88, 2003.   DOI
9 Rice, R. E. and Katz, J. E., Comparing Internet and mobile phone usage: Digital divides of usage, adoption, and dropouts, Telecommunication Policy, 27, 597-623, 2003.   DOI
10 Ryu, Y. S. and Smith-Jackson, T. L., Reliability and Validity of the Mobile Phone Usability Questionnaire(MPUQ), Journal of Usability Studies, 2(1), 2006.
11 Shin, D. H., Understanding user acceptance of DMB in South Korea using the modified technology acceptance model, International Journal of Human-Computer Interaction, 25(3), 173-198, 2009.   DOI
12 Shin, W. K. and Park, M. Y., Silver Consumer Products category for the development of elderly users, Journal of the Ergonomics Society of Korea, Busan BEXCO, 162-171, 2007.
13 Shin, W. K. and Park, M. Y., Priority Analysis of User Interface Evaluation Criteria for the Elderly Based on User's Lifestyle, Journal of the Ergonomics Society of Korea, 29(3), 287-296, 2010.   DOI
14 Sohn, S. H., Choi, Y. J. and Hwang, H. S., Understanding Acceptance of Smartphone among Early Adopters Using Extended Technology Acceptance Model, Korea Journal of Journalism and Communication Studies, 55(2), 2011.
15 Kim, S. H., An Analysis of Ergonomic Characteristics and Preference of Various Elderly Age Groups for Designing Mobile Phones, Hanyang University, 2008.
16 Keum, H. J. and Cho, J. H., Smartphone Communication Gap and Political Participation: The Moderating Role of Smartphone Use in the Effects of Social Media on Participation, Korea Journal of Journalism and Communication Studies, 54(5), 2010.
17 Kim, J. H., A Study on the Acceptance Intention for Smart Phone: Using an Extended TAM, Konkuk University, 2010.
18 Kim, S. G., The Influences of User Environments and Intrinsic Features of Smart Phone on the Perceived Usability and Receptivity, Hong-ik University, 2009.
19 Kim, S. H., Effects of Perceived Attributes on the Purchase Intention of Smart-Phone, The Korea Contents Association, 10(9), 318-326, 2010.   과학기술학회마을   DOI
20 Kim, S, Y. Lee, S. H and Hwang, H. S., A Study of the Factors Affecting Adoption of a Smartphone, Entrue Journal of Information Technology, 10(1), 2011.
21 Korea Communication Commission, Research of use Smart phone, 2011a.
22 Korea Communication Commission, Press Release, 2011b.
23 Korea National Statistical Office, Population Projections, 2006.
24 Kwon, K. D., Im, T. Y., Choe, W. S., Park, S. B. and Oh, D. Hl., Smartphone is going to open tomorrow, CEO Information, 714, SERI, 2010.
25 Lee, B. G., Yeo, Y. K., Kim, K. Y. and Lee, J. H., Effects of Trust and Cognitive Absorption on Smart Phone Use and User Satisfaction, Korea Information Processing Society, 17(6), 2010.
26 Busch, T., Gender-differences in computer experience and its influence on computer attitudes, Journal of Educational Computing Research, 12(12), 147-158, 1995.   DOI
27 Lee, D. H. and Sohn, S. H., Is there a Gender Difference in Mobile Phone Usage, Korean Association for Broadcasting & Telecommunication Studies, 20(1), 2006.
28 Bimber, B., Measuring the gender gap on the Internet, Social Science Quarterly, 83(3), 868-876, 2000.
29 Bonfadelli, H., The internet and knowledge gap: A theoretical and empirical investigation, European Journal of Communication, 17(1), 65-84, 2002.   DOI
30 Davis, F. D, Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology, MIS Quarterly, 13(3), 319 -340, 1989.   DOI   ScienceOn
31 Chaffin, D. B. and Faraway, J. J., Stature, Age, and Gender Effects on Reach Motion Postures, Human Factors, 42(3), 408-420, 2000.   DOI
32 Fishbein, M. and Ajzen, I., Belief, attitude, intention and behavior, An introduction of theory and research. Cambridge, MA: Addison-Wesley, 1975.
33 Hair, J. F., Jr., Anderson, R. E., Tatham, R. L. and Black, W. C., Multivariate Data Analysis, 3rd ed, Macmillan, Publishing Company, New York, 1995.
34 Hong, K. Y., A Study on the Weight of Product Choice Factors in the Silver Generation, Chosun University, 2008.
35 Howard, P., Rainne, L. & Jones, S., Days and nights on the Internet: The impact of diffusing technology, American Behavioral Scientist, 45, 383-404, 2001.   DOI
36 Jeong, J. G., The determinants of the Acceptance of Smartphone: Approach of TAM, Far East University, 2010.
37 Aming, K. and Ziefle, M., Understanding age differences in PDA acceptance and performance, Computer in Human Behavior, 23, 2904-2927, 2007.   DOI
38 Jung, J. H., An inconvenient truth and the challenges of the senior market, Business Insight, 1503, LGERI REPORT, 2009.
39 Jung, K. T., Song, B. H., Shin, H. B. and Yun, H. G., A Comparative Study on the Old's and the Young's Depth Perception for Universal Design, Journal of the Ergonomics Society of Korea, 23(3), 111-119, 2004.   DOI